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Salma Albashir
Salma Albashir at Superstition Springs Lexus
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Salma Albashir

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.4
11 Reviews
4.4

11 Reviews

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11 Reviews of Salma Albashir

October 20, 2024

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Employee Rating

Personal touch + Actual Person answering phone ++ Service staff excellent from soup to nuts ++ Salesforce (especially Easton) professional, friendly and helpful even after sale completed. The vehicles are ou More

by 26DEC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Dent, Easton Mcintosh , Kelsey Crockett, *****

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Oct 21, 2024

Superstition Springs Lexus responded

Thanks for your thoughtful review! We’re thrilled to hear you enjoyed our service and the vehicles. We appreciate your feedback on the entertainment system and will address this issue with our team. Your insights help us improve, and we’re committed to providing the best experience possible!

October 15, 2024

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Employee Rating

Shane was great, very helpful. Car was returned clean inside and out, work was completed on schedule. More

by PREV43
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Superstition Springs Lexus responded

We're thrilled to hear that Shane provided great service and that your car was returned in top shape. We look forward to serving you again soon!

October 15, 2024

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It's time consuming to buy a car, but they made it a fairly friendly feeling process More

by arizona950
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 15, 2024

Superstition Springs Lexus responded

We strive to make the car-buying process as smooth and friendly as possible. We appreciate your insights and are glad you had a positive experience. If there's anything we can improve, let us know!

October 05, 2024

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Employee Rating

Selma did a great job. Spending time with her was very easy. The process took beginning to end four hours which is a little longer than I personally will ever do it again. More

by mike@mqcentral.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

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Oct 08, 2024

Superstition Springs Lexus responded

Thanks for your feedback, Mike! We're thrilled to hear Selma provided a great experience. We appreciate your insights on the process duration and will keep that in mind for future improvements. Your satisfaction is our priority!

October 04, 2024

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I have bought multiple cars from Salma and this dealership. They are very friendly and I feel welcome there. More

by DSTRONG517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 08, 2024

Superstition Springs Lexus responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that Salma and our team have consistently provided you with a friendly and welcoming experience. We look forward to helping you with your future vehicle needs!

October 02, 2024

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Employee Rating

Great buying experience. Treated great by all people we dealt with. Would recommend this dealership. More

by kdkbvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin, Greg Okolita, John Giatropoulos

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Oct 03, 2024

Superstition Springs Lexus responded

We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 29, 2024

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Employee Rating

Salma, my salesperson, treated me with respect and patience. She listened to my vision of the vehicle that was right for me. She persevered until I found myself sitting in the car that was beyond my e More

by yellowrose620
Recommend Dealer
Yes
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Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Salma. It's wonderful to know she helped you find the perfect vehicle. We appreciate your continued trust in us and look forward to serving you again in the future! Enjoy your new ride!

September 11, 2024

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Always friendly and on time I have never had an issue with any work they have done to my vehicle More

by Daniel DaCosta
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Hicks 5 stars

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Sep 17, 2024

Superstition Springs Lexus responded

Thank you for your positive feedback! We're delighted to hear that you consistently experience friendly service and timely repairs with us. It’s great to know that you’ve never had any issues with the work done on your vehicle. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. If you need anything else, feel free to reach out!

September 03, 2024

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Employee Rating

Not Interested in giving a review. Its not personal, thanks for understanding. Have a good day. More

by crystalmcd22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Dent , Scott in Finance

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Sep 11, 2024

Superstition Springs Lexus responded

Thank you so much for your 5-star review! We're delighted to know you had a great experience. If there's anything more we can do for you, please feel free to reach out. We look forward to serving you again!

September 01, 2024

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Employee Rating

Allen always takes great care of me! I also liked the automated messages about what repairs my car needed, with the option to approve or decline. More

by ALONG_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen

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Sep 09, 2024

Superstition Springs Lexus responded

Thank you for the great feedback! We're glad to hear that Allen continues to provide excellent care and that you find the automated messages helpful for managing your repairs. Your satisfaction is important to us, and we look forward to assisting you again in the future.

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