Sales Team

My appointment took longer than expected. They were unable to rotate my tires due to 2 nails in a tire, 1 of which was not patch able due to location. I was still charged the full amount for They were unable to rotate my tires due to 2 nails in a tire, 1 of which was not patch able due to location. I was still charged the full amount for the oil change, inspection, and tire rotation. I didn’t think about mentioning a reduction until after I left. The service associate was very friendly and apologized for the long wait time. In the end I could have had an oil change and inspection somewhere else for half of the $176 they charged me. More

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Kayla went above and beyond with my wheel cosmetic repair & a car loaner. Thank you! & a car loaner. Thank you! More

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If I could give zero stars I would. THE SALES TEAM WAS THE WORST. THEY LIED TO ME AND TRICKED ME INTO SIGNING A LEASE THAT WAS 200$ OVER MY BUDGET. I tried to tell them never mind I d THE SALES TEAM WAS THE WORST. THEY LIED TO ME AND TRICKED ME INTO SIGNING A LEASE THAT WAS 200$ OVER MY BUDGET. I tried to tell them never mind I don't want the vehicle and I don't want to have anything to do with your company. THEY REFUSED to let me out of the deal saying it was "impossible" so they did something that took my monthly payments down to only 40$ over my budget and said I was stuck with them. FOUND OUT LATER THAT WAS ALSO A LIE. They could have let me out of it, they just refused. Not to mention when they delivered the vehicle to me at the end of the day, it was time to go, so they just handed me the keys and took off, no walk around or anything. THE VEHICLE WAS FILTHY- there was suction cup marks that I could not clean off, on every surface of the glass. There was literally mud splattered inside the vehicle on the inside of the doors - It was night time when I was driving it home and I couldn't even see the road with how filthy the windshields were. I brought it back and asked them to clean it, they had me and my kids sitting there for hours and brought the vehicle back with what appeared to be a quick wipe down. The suction cup marks still there. I had to go home, I couldn't waste any more time there that day. They told me to come back - so I did, and after sitting there for a couple more hours I got the vehicle back and it looked exactly the same except now that it had been wiped down I NOTICED SCRATCHES IN THE WINDSHIELD LIKE SOMEONE TOOK A FORK TO IT, RIGHT IN THE DRIVERS LINE OF SIGHT ON THE FRONT WINDSHIELD. I told them I am going to schedule a full detail and they are going to pay for it. They refused - until I wrote a review telling my experience, then they said they would take care of it if I took the review down. So they cleaned it and replaced the windshield - THEY RETURNED MY BRAND NEW WINDSHIELD WITH ANOTHER SCRATCH ON IT. AND NOW THAT ITS COLD OUT I GO TO TURN MY HEAT ON AND IT DOESNT WORK. I do not want to have anything to do with them, but I have to go to them to get my warranty work done. I AM FURIOUS and EXHAUSTED. DO NOT BUY HERE. More

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Great place bought my last three cars from there wonderful service wonderful sales staff prices are a little high but that's just the world right now wonderful service wonderful sales staff prices are a little high but that's just the world right now More

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A huge thank you to Chiane Martin for taking such great care of me and my children during my service appointment. She was so patient, informative, and educated. Thank you, Chiane, and Rairdon Honda! care of me and my children during my service appointment. She was so patient, informative, and educated. Thank you, Chiane, and Rairdon Honda! More

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Shane took great care of me and my car today! Shane made sure I was well informed about the process. Thank you Shane! Shane made sure I was well informed about the process. Thank you Shane! More

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Eugene treated me like the most important client he ever had. I wanted to buy a used S2000 sight unseen and he made it happen, with appropriate verbiage to protect both our interests. And we had a good ti had. I wanted to buy a used S2000 sight unseen and he made it happen, with appropriate verbiage to protect both our interests. And we had a good time during this rare transaction!! I'll be back for my service requirements. Thanks, Gene!! More

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Shane and service is always wonderful and makes the experience very good and he is very helpful experience very good and he is very helpful More

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I went in for an oil change Friday evening and the customer service was not good but I was grateful for the hours of operation and no appointment needed. customer service was not good but I was grateful for the hours of operation and no appointment needed. More

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This past saturday I went in for an annual service and was delighted with the overall experience Chiane M. procured with me on what needed to be done on my car. had Very clear communication and always wan was delighted with the overall experience Chiane M. procured with me on what needed to be done on my car. had Very clear communication and always wanted to see/check if any requests I had in mind could be done/quoted just to see what else could be worked on if need be currently/another time on. Out of the many times I’ve had my daily driver serviced there, has notably gone very well and the results from the mechanics that work on the car always do a superb job. Certainly hitting the marks Honda strives for, Thank You team 🫶🏻 More

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