Salena Dalerio

I have always receive consistent, reliable, prompt, and friendly help and service at Union County Kia. friendly help and service at Union County Kia. More

by amynatoligallagher Verified Customer Verified Customer

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Good job, works hard to meet issues with recalls. Don’t like survey requiring a minimum word count. Don’t like survey requiring a minimum word count. More

by plj0826 Verified Customer Verified Customer

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I DO NOT like anything about this dealership. ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR PAPERWORK DIDNT FILL IT OUT RIGHT AND OUR FIRST CAR PAYMENT WAS 3 WEEKS LATE... I totaled the first Carnival I bought and went back 3 weeks later to get another one JUST like her...I found one at the kia in Mooresville and they went picked her up assured me it was the same AND NOT IT WAS NOT....IT HAD SILVER ACCENTS ( ITS A DARK EDITION) HAD LOUNGE SEATS (MINE DID NOT) NO ONE RIDES IN THE BACK SO I DID NOT NOTICE ...THE ACCENTS I DID...ASSURED ME THEY WOULD BE REPLACED WITH BLACK ONES..AFTER I KEPT CALLING AND CALLING SCOTT THE SERVICE MGR KEPT THROWING IT OFF ON STEPHANIE ...TOO BIG OF A STORY TO TYPE ABOUT THAT GUY...SIX WEEKS LATER I GOT THEM DONE...STEPHANIE..I LOVE HER MOVED AND I WILL NEVER STEP FOOT IN THAT PLACE AGAIN....I WILL TAKE MY BUSINESS TO CHARLOTTE...I HAVE BOUGHT 5 CARS FROM THERE ..MY MOM BOUGHT ONE AND MY NIECE THEY BOTH HAD BAD EXPERIENCES..I TELL ABSOLUTELY EVERYONE ABOUT MY FAMILY'S EXPERIENCES THERE AND CRAZY ENOUGH THE ONES THAT HAVE KIAS HAVE SIMILAR ONES...I WILL NEVER EVER GO THERE AGAIN...EVER!!!! More

by twinnie1970 Verified Customer Verified Customer

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One of the best dealer to purchase the car with nice service and professional team service and professional team More

by PAPASA1204 Verified Customer Verified Customer

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Great dealership and very friendly and accommodating, helpful in every aspect and respectful to customers helpful in every aspect and respectful to customers More

by mariammns16 Verified Customer Verified Customer

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Union County Kia Service Department is always quick and courteous! I recommend Union County Kia Service Department! courteous! I recommend Union County Kia Service Department! More

by Eric Verified Customer Verified Customer

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Service advisors are always pleasant and helpful. Always top notch work done on my vehicle. Overall pleasant experience. Always top notch work done on my vehicle. Overall pleasant experience. More

by bamabrandy1984 Verified Customer Verified Customer

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This is the worst service I ever had at any service repair shop! I observed 2 of your technicians very sloppy! I had to return to retrieve a cover that was not installed and upon returning home I found repair shop! I observed 2 of your technicians very sloppy! I had to return to retrieve a cover that was not installed and upon returning home I found 2 hoses not connected which I reinstalled. The service was in preparation for a long distance trip fortunately nothing happened no issues! I will never have my car back to you for service again! More

by NAVVET94 Verified Customer Verified Customer

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I have consistently been impressed with the level of service and support from the team at this dealership. Communication, timeliness and follow up have all been above top notch. service and support from the team at this dealership. Communication, timeliness and follow up have all been above top notch. More

by pauldamico Verified Customer Verified Customer

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Wouldn’t recommend this dealership to anyone Kevin is the service department was Awesome!! Far as everyone else 0. Will not go back there ever. I’ll drive hours away to get better service than I received her service department was Awesome!! Far as everyone else 0. Will not go back there ever. I’ll drive hours away to get better service than I received here. More

by TORRENCESIERRA012 Verified Customer Verified Customer

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