Sal Shah

Bought a used but nearly new (10k miles) 2023 Camaro SS. They sold it with front tires worn down to the wear bars and cosmetic damage to the hood. They also had never applied the ceramic coating that I pa They sold it with front tires worn down to the wear bars and cosmetic damage to the hood. They also had never applied the ceramic coating that I paid for, had to ask about it later and make another trip to get it done Spoke to the Sales manager about the issues, he basically said that since I didn't notice them prior to the sale, I'm out of luck. I'm happy with the car but it's costing me an additional $1000 to do repairs and maintenance that should have been done in the sale prep stage. More

by cwilson840 Verified Customer Verified Customer

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Worked with Arney at Livermore Lincoln to acquire my new Lincoln Corsair Hybrid Plug-in. Arney was very courteous and very accommodating to meet with us and to answer questions. The purchase process was s Lincoln Corsair Hybrid Plug-in. Arney was very courteous and very accommodating to meet with us and to answer questions. The purchase process was so easy and it was the easiest we have ever experienced! It's a great team and we look forward to continuing to work with them for service and maintenance. More

by Lori DonDiego Verified Customer Verified Customer

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All good but sales person was very fast to go over the car technology coil have explained more car technology coil have explained more More

by SPDHILLON Verified Customer Verified Customer

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Working with Karina on my new Lincoln Nautilus was a fantastic experience from start to finish. She was incredibly knowledgeable about every feature of the car and answered all my questions with confide fantastic experience from start to finish. She was incredibly knowledgeable about every feature of the car and answered all my questions with confidence and clarity. I never felt pressured or rushed. Instead, she took the time to understand exactly what I was looking for, making sure I found the perfect vehicle. The entire process was smooth, professional, and genuinely enjoyable. If you're looking for a great salesperson who truly cares about her customers, go see Karina! More

by JRANDALL4 Verified Customer Verified Customer

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I purchased my last two trucks from your facility. I'll never buy another truck or anything from your facility again. The next truck I purchase will be from the Ford Dealer in Brentwood. Your service I'll never buy another truck or anything from your facility again. The next truck I purchase will be from the Ford Dealer in Brentwood. Your service department is awful and your sales department is just as bad. More

by duane.perkins16 Verified Customer Verified Customer

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Where do I begin, I do feel cheated by the sales reps and the finance team. Please be careful when purchasing from here. A lot that was promised to me was not delivered. From my experience they are not tr the finance team. Please be careful when purchasing from here. A lot that was promised to me was not delivered. From my experience they are not transparent and lack sincerity. More

by Alphababy Verified Customer Verified Customer

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Although we like our new used car the buying experience and post sale experience was less than optimal. We had some concerns after the sale, like they “threw out” the key for the locking lug nuts and basic and post sale experience was less than optimal. We had some concerns after the sale, like they “threw out” the key for the locking lug nuts and basically told us we are on our own, “sorry”. And the registration was out of date but the sale paperwork was supposed to reflect that it was paid up. Good thing I had the paperwork because the CHP asked to see it after they pulled me over for expired tags. More

by nowaynoway Verified Customer Verified Customer

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