Sal Sciarrino

Came for an oil change, left with a friendship Good customer service is hard to come by at dealer service centers, but that's not the case with Cecilia at Island Toyota. She is both extremely knowledge customer service is hard to come by at dealer service centers, but that's not the case with Cecilia at Island Toyota. She is both extremely knowledgeable about your vehicle, honest about what you really need, and truly exemplifies what excellence in the industry looks like. I would not trust anyone else with the management of my vehicle's service history, and I'm lucky to have made a good friend along the way. More

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Extremely rude, and disrespectful to me. Sal cursed at me in front of customers and threw my paperwork at me all because I answered his question by telling him they were 40 minutes late for my scheduled appo in front of customers and threw my paperwork at me all because I answered his question by telling him they were 40 minutes late for my scheduled appointment time. He then called his boss, whom I had been in contact with because they kept me waiting for hours on a previous service appointment, and lied, saying I had yelled at him. I have never dealt with such dishonesty, incompetence, and rudeness before. Island Toyota, after wasting my time, and ruining any confidence I had that they could repair my car in a timely manner, offered to come pick it up at my house, fix it, and drop it off. I declined their offer, because Sal was so unhinged, I didn’t feel safe entrusting my vehicle, and by extension my family’s safety with him. Island Toyota has not done anything to address Sal’s behavior, but they apologized to me and attempted to sell me a new car. No thanks. I will be taking my business elsewhere and registering complaints with Toyota all appropriate licensing agencies. More

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I had appointment for an oilChange. I was taken care of I had appointment for an oil Change. I was taken care of and out in one hour !My car was washed to bootSuper Job see you in 10,000 miles. I had appointment for an oil Change. I was taken care of and out in one hour !My car was washed to bootSuper Job see you in 10,000 miles. More

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excellent customer service special Lorena. lam so happy because this first time I fell setcifed at service of my car. Lorena is the best. thanks a lot. this change my experience . I had bad ex lam so happy because this first time I fell setcifed at service of my car. Lorena is the best. thanks a lot. this change my experience . I had bad experience with sales but very satisfied with customer service More

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Good customer service. Look for Sal the Manager he solve my problem with the car. The advisor Cecilia is a litle rude be aware of her. Look for Sal the Manager he solve my problem with the car. The advisor Cecilia is a litle rude be aware of her. More

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