Sal Issa

These people are a bunch of highschoolers. Carrie Cantu (+1 (713) 516-6446) took my details down to purchase the rs3 here on Saturday and she never took a deposit from me. She said financing w Carrie Cantu (+1 (713) 516-6446) took my details down to purchase the rs3 here on Saturday and she never took a deposit from me. She said financing would be contacting me which they did on Saturday to take my information which I gave them. They didn’t take my deposit either. Neither of them mentioned taking my deposit. They said they would send paperwork over to my address which I got on Wednesday. Carrie called me on Wednesday and said the car has been sold last night on Tuesday. Why did she call me Wednesday at noon to send me the wire transfer information when the car was already sold the night before? She has no idea what she’s doing, she sounds very disorganized and like she doesn’t care about her job at all. I depended on her to be my sales rep to help me in purchasing the vehicle and she couldn’t even remember to take a deposit from the customer (dealership class 101). The financing team blocked me (+1 (832) 984-5826) Very unprofessional and demeaning behavior. They took my address info on Saturday and never asked for a deposit to hold my position to purchase the vehicle. They kept telling me it was supposed to be Carrie who was the one to take my deposit but she said it was the financing team. Which one is it!!!? I never got a clear answer so I called back asking for the manager. The financing team gave me the wrong number for the sales manager. I called the number they gave me and a random person answered the phone. I called the general dealership number and some other manager answered my phone and said he was sorry and we all make mistakes because we are human and he sincerely apologizes for this nonsense. I’m not understanding what the mistake was. The fact that Carrie didn’t take my deposit? Hector didn’t take my deposit? The car has been sold and has already made a deposit on it 2 days before my paperwork came in which we already made a verbal agreement? What was the sincere mistake? Too many to count and the manager says he didn’t even know about the rs3 because he could have gotten it for himself. The staff here is a joke. And what’s worse is my review won’t even matter. These people don’t care about their customers. I’m just another customer to them I mean it is a business after all. These people have no integrity. We had a deal. Forget this dealership and all its partners. I don’t want to see a stupid robotic comment saying things like “we are sorry for the inconvenience please contact our manager and we would like to make this up to you”. There is nothing you can do. The car I had a verbal agreement on has been sold because of your lack of rememberance, lack of communication, lack of care. I could go on and on. Now I blocked you too. Byeee! More

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Every step of the process went super smooth! Our sales lady: Jessica and her team were super nice and kind! Purchased process went beyond our expectations. All the attention required was given! Our sales lady: Jessica and her team were super nice and kind! Purchased process went beyond our expectations. All the attention required was given! Definitely will buy from her again! More

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I recently visited Mac Haik Chevy and had the pleasure of working with Sal. I called ahead, letting him know I was about 25 minutes away to test drive a 2019 Subaru Crosstrek with 52,000 miles. When I arrive working with Sal. I called ahead, letting him know I was about 25 minutes away to test drive a 2019 Subaru Crosstrek with 52,000 miles. When I arrived, Sal had the car ready and waiting for me, which was a great start. Sal was informative and highlighted the safety and technology features without overwhelming me. I appreciated his approach—he was professional but not pushy, which made me feel comfortable during the whole process. I ended up purchasing the Crosstrek and was in and out of the dealership in under two hours. A big thank you to Sal for making this experience smooth and enjoyable! More

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Sal took very good care of me. My previous car needed a new engine which was prohibitively expensive. Sal got me out of that car and into a new (used) car at a good price and inter My previous car needed a new engine which was prohibitively expensive. Sal got me out of that car and into a new (used) car at a good price and interest rate. He was very knowledgeable and helpful, and I highly recommend him and this dealership. More

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I had a great experience. Sales personnel were very pleasant and knowledgeable. Experienced great customer service. Sales personnel were very pleasant and knowledgeable. Experienced great customer service. More

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Customer service oriented. Answered all questions and was very knowledgeable about the vehicle and was very patient. Answered all questions and was very knowledgeable about the vehicle and was very patient. More

by jacki10313 Verified Customer Verified Customer

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Sal was extremely helpful and knowledgeable. He went above and beyond to take care of us and our needs. I highly recommend to go to Sal for a car purchase. I am so happy to be in my Cadillac. He went above and beyond to take care of us and our needs. I highly recommend to go to Sal for a car purchase. I am so happy to be in my Cadillac. More

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Sal, Wayne, and Hector were all very great to work with. Will definitely consider Mac Haik for my next auto purchase. Will definitely consider Mac Haik for my next auto purchase. More

by JEREMYDOUG12 Verified Customer Verified Customer

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I purchased two vehicles from Sal in one week and he made the process easy. I obviously wouldn’t have purchased the second vehicle from him if I hadn’t had a positive experience the first time. the process easy. I obviously wouldn’t have purchased the second vehicle from him if I hadn’t had a positive experience the first time. More

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Sal was very helpful and professional. We found the car we wanted and was approved same day We found the car we wanted and was approved same day More

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