Sal Curatolo

In December 2022 we had a water pump replaced. Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil changes. In March of 2024 we had to return the car to the dealer because the water pump was leaking. Either a defective part or poor workmanship. While at the dealer, they provided a report indicating the need to immediately replace the radiator and engine mounts. We did not have that work done at the dealer, and took it to an independent repair shop. The shop did a pressure test on the radiator and found no problems. They also found engine mounts to have normal wear. Clearly, the dealer was trying to sell us repairs not required. I will tell anyone who listens to avoid Lake Norman Jeep and will not take my vehicle there again. More

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Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

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Lake Norman Chrysler Dodge Jeep Ram dealership was great. Service and staff was high quality. I would highly recommend. Service and staff was high quality. I would highly recommend. More

by DGMALLORY Verified Customer Verified Customer

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Great customer Service. Relaxing environment more words words word words words words words word some words Relaxing environment more words words word words words words words word some words More

by tomericpetersen Verified Customer Verified Customer

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It’s not only beautiful it’s very efficient and employees are very welcoming and courteous. are very welcoming and courteous. More

by janshiba Verified Customer Verified Customer

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The team always does a great job and I appreciate it very much. Thank You again much. Thank You again More

by smithkevin404 Verified Customer Verified Customer

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Friendly and good service, worked with time limits that I needed to get service done. needed to get service done. More

by george@fountasnc.com Verified Customer Verified Customer

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Phenomenal Phenomenal Phenomenal Phenomenal Awesome Awesome Awesome Awesome incredible incredible incredible incredible Professional Professional Professional professional Awesome Awesome Awesome incredible incredible incredible incredible Professional Professional Professional professional More

by allisterlennox Verified Customer Verified Customer

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Excellent Service from the Custom Shop! Job done to 100% satisfaction. A few delays caused by Parts Dept. But all 10's for everyone I dealt with one on one. Sal, Drew, Mike, even the mechan Job done to 100% satisfaction. A few delays caused by Parts Dept. But all 10's for everyone I dealt with one on one. Sal, Drew, Mike, even the mechanics were all upbeat and friendly. 100% satisfied with the work. More

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Fantastic service. ..they go above and beyond my expectations. I had a rattle in the sky roof and they immediately just replaced it. ..they go above and beyond my expectations. I had a rattle in the sky roof and they immediately just replaced it. More

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