Sal Ambrosio | Page 5

I went into form Lincoln of queens as a recommendation of a friend and as a woman looking for a newcar, I was very surprised to see how nice I was treated looking for a new suv, my salesman sal went out of h a friend and as a woman looking for a newcar, I was very surprised to see how nice I was treated looking for a new suv, my salesman sal went out of his way to get me a great deal that was financially easy for me I thought. I was dealing with a family member not someone I just sal got me into the escape I wanted and I was on my way, again thanks to ford Lincoln of queens. More

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This review is being written by Renee Bachand, leased 8/11/12. I previously leased 2 Mercury Milan's and purchased 1 Ford Focus from All American Ford in Paramus NJ even though I am a native NY'er...I r 8/11/12. I previously leased 2 Mercury Milan's and purchased 1 Ford Focus from All American Ford in Paramus NJ even though I am a native NY'er...I received a call from them to turn in my Mercury early. I met with the dealership and spent over four hours with the salesman chipping away at the numbers. What a waste of my valuable time!!! I was so frustrated and pissed by how I was being treated that I decided to walk. I can't say enough about how SUPER THRILLED I am that I did!!!! I contact a friend that referred me to salesman extrodinare Sal Ambrosio at Ford Lincoln of Queens...From the second we spoke I knew I was in good hands. It was like going to a friends house. I was instatly made to feel welcome, he listened to my personal situation and expectations and did not rush me even though he had a good idea from our phone conversation what I was interested in. He did not hesitate to juggle cars, remove plates and line up the vehicles to take me out test driving on an intensly hot humid day even thought he knew I drove the vehicles the day before. He even listened and entertained my crazy rational regarding buying vehicles as we zipped around Queens. I was so happy and he made me fell really comfortable. Let's talk pricing/sales...Ford Linclon of Queens beat All American Ford's pricing by leaps and bounds. I'm talking more than $50 a month right out of the gate. I was over the top with excitment!! Sal was there to make a deal and gain a customer. No back and forth for hours fake negotiating, no b/s about my budget, no treats to go to another dealer, no I'll sleep on it...in the end my time was not wasted on games. It was not necessary. Why?, because Sal is a professional, with experience, integrity, a great personality not to mention a killer smile that makes you smile!!! The dealership has clout and the power to cut the deal and get you driving. Overall, everyone was a pleasure at this dealer and I should know...I was there for a while in and out driving and talking (LOL) and deciding...Shout out to: Liz - Sal's co-worker sit's next to him...very nice,funny and a sharp dresser! Ira - Hardest working kid in the joint, hustling car's up down, in out in the crazy heat Reggie - for hooking me up with the extra insurance plan on my lease and filling me musically with good spirits while we completed the paperwork..Hey Regg! Mike D - Sales Manager, for being funny and personalble but not pressuring me into a decision Little Mike for walking me through the options on my vehicle while we blasted my new system. :-) The sweet receptionist who cracked a few jokes herself making for a good time. As you can see I LOVED IT!!! This is the way everyone should buy a car. It's not necessary to be stressed out before you walk in...this review is to let you know you don't have to be. Getting a car is a big purchase for all all of us, it's a reflection of our personality, a place for us to find comfort and enjoyment...Ford Lincoln of Queens Gets it!!! Give em' a shot and I'll bet you'll buy!!! XO Sal and crew...c ya in 23 months! :-) More

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Sal & Reggie were very helpful and knew what we wanted. Explained everything in detail and gave us the best price. Very courteous and very professional and friendly at the same time. I would recomm wanted. Explained everything in detail and gave us the best price. Very courteous and very professional and friendly at the same time. I would recommend them highly. More

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Sal gave us a great price ...beat out every other Ford dealer. When we picked up the car, the price was as quoted! Overall it was a great experience. dealer. When we picked up the car, the price was as quoted! Overall it was a great experience. More

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I found the buying process was great and not stressful. There was not a lot of back and forth and I came close to my target price. The staff was nice and friendly. The salesman Sal, was professional. I hav There was not a lot of back and forth and I came close to my target price. The staff was nice and friendly. The salesman Sal, was professional. I have dealt with a number of dealers and this dealer is at the top. More

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Initially i was unhappy with the service. However, the owner Michael Naclerio did the right thing and gave me what was promised. He went out of his way to right the wrong that his staff did, and I really owner Michael Naclerio did the right thing and gave me what was promised. He went out of his way to right the wrong that his staff did, and I really do appreciate that. Not only did he give me what was initially promised by his staff, but he also gave me 5 free car wash vouchers for my troubles. In addition he gave my 3 month old twins ford explorer Yankee pin strip cars to play with when they are a little older. I am really thankfull to Michael Naclerio for doing that. I definitely recommend dealing with Michael. It's to bad I can't say the same about the rest of his staff (Sal and Mike Duff). I initially had a very bad rating due to his staff. But dealing with Michael prompted me to change my rating. I only changed my rating to a 3 because of my overall experience from beginning to end. However, if I could rate only the customer service I received from Michael Naclerio, I would give him all 5s. More

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