Sai Ghazal

Great selection of pre-owned X3s. My wife & I had a positive experience finding the vehicle that met our needs (mileage, features & benefits, color, service, price). We appreciated pr My wife & I had a positive experience finding the vehicle that met our needs (mileage, features & benefits, color, service, price). We appreciated professional sales work by our client advisor Sai Ghazal including his listening skills, attention to detail, and prompt follow up. BMW West St. Louis got off to a slow start with us when the 2025 X3 launch event was cancelled due to internal miscommunication, but the team we dealt with recovered nicely. We are excited to own another Ultimate Driving Machine after 200K+ miles with our 2007 BMW X3. More

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Fantastic experience-- smooth from start to finish. Sai was great to worth with. Can't say enough good things about this dealership! Sai was great to worth with. Can't say enough good things about this dealership! More

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Our Client Advisor (AKA Salesperson) Sai Ghazal was exactly the sort of person I want when buying a new vehicle. No xx, no heavy sales push, just super helpful, knowledgeable and easy to work with. I exactly the sort of person I want when buying a new vehicle. No xx, no heavy sales push, just super helpful, knowledgeable and easy to work with. I can’t say enough good things about my experience with this dealership and Sai in particular. More

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Edit to my original 5 star review… Sai and Craig did a great job of taking care of me the day I bought my vehicle, but my experience has been going down hill… Apparently there were delays with the paperwo great job of taking care of me the day I bought my vehicle, but my experience has been going down hill… Apparently there were delays with the paperwork and sending me the title which was not communicated to me. It took me a whole week and about 12 different phones calls to finally get ahold of the financing manager that helped me, only to find out that they did not have the title to the car I purchased. I asked for them to send me a copy of the extended warranty paperwork because I never received that either, they sent this to the wrong address. A address that I have never been associated with and should not have been on my file. I am not impressed with the follow up work on my purchase and will continue to adjust my review accordingly. More

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Sai was awesome to work with and very knowledgeable and honest. The dealer made the process super easy and quick. honest. The dealer made the process super easy and quick. More

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Entire experience was magical! Excellent service: knowledgeable, efficient, transparent…LISTENED to my wants/ needs- highly recommended! Excellent service: knowledgeable, efficient, transparent…LISTENED to my wants/ needs- highly recommended! More

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I was able to purchase a car that was slated for delivery to this dealership. It arrived within a couple days. I was very pleased with our interactions with Sai. He was great to work with. to this dealership. It arrived within a couple days. I was very pleased with our interactions with Sai. He was great to work with. More

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This was the best experience I have ever had buying a car. I went in with an appointment with another sales person who was busy. While I waited, Sai took time out of his schedule and explained things to car. I went in with an appointment with another sales person who was busy. While I waited, Sai took time out of his schedule and explained things to me and answered any questions I had. Sai would check in with the other sales person, for me, to see how long it would be till he got to me. Finally, Sai was my sales person and did an even better job showing me the vehicle and all the minute things with the vehicle I wanted. He is an exceptional salesman!!! The dealership was great. I met the owner twice and he even remembered me from the first time. Finance was great. He check to see the rate he could get me and it was lower the. The others I had received. Parker, the BMW Genius, was awesome. He help setup the controls in my vehicle and went over every button and dial with me. Overall, this place is exceptional!! I will be back if and when I need another vehicle!! Thank you for making things so easy and memorable!!! More

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Nijaz and Sai were both awesome to work with. The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran i The only problem I had was waiting 4 hours from the time of purchase to drive away. They said they were going to detail it and pretty much just ran it through their car wash. They didn’t touch the inside like we had hoped. I ended up taking it to the detailer and it cost me $150. More

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Sai was a great salesman. Very cordial, professional and knowledgeable. He was also very honest. I would definitely recommend him to anyone. Very cordial, professional and knowledgeable. He was also very honest. I would definitely recommend him to anyone. More

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