Saadiq Shakur

Mullinax Buick GMC responded

Thank you for your great review, KChristian0104! We're glad you enjoyed the clean environment, quick service, and found our team to be professional and helpful. Your feedback means a lot to us and keeps us motivated to deliver our best every time.

Mullinax Buick GMC responded

Mr. Harris: Thank you for your message and for outlining your concerns. I reviewed Alabama’s statutes with respect to vehicle titling and dealer obligations. Under Alabama Code § 32‑8‑45, a dealer is required, when purchasing a vehicle for resale, to obtain the certificate of title from the owner or lienholder within 15 days. Also, under Alabama Code § 40‑12‑264 a purchaser (including a dealer) has up to 20 calendar days from vehicle acquisition to procure a license tag or plate. However, I found no statutory time-frame that specifically requires a dealer, after selling a vehicle to a retail consumer, to have the title uploaded to the DMV or delivered to the purchaser by a certain day-count. That said, we recognize your frustration, you completed your purchase on 10/14/2025 and today it is 11/10/2025, so almost a month has passed without the title being uploaded or delivered as you expected. I will follow up immediately on your behalf to determine why the delay occurred and expedite the title. Our goal is to get this resolved for you as quickly as possible. Thank you for your patience thus far. I’ll update you no later than today with our next steps. Sincerely, Esteban Ramirez General Manager Mullinax Buick GMC Cadillac eramirez@mullinaxbuickgmc.com 334-851-8000

Mullinax Buick GMC responded

Thank you for your kind review, Hinds! We're thrilled to hear you had a professional and courteous experience with Geo, Ramirez, Jamal, and Shak. Your recognition means a lot to our team.

Mullinax Buick GMC responded

Thank you for your kind review, None! We're glad our team made sure you felt cared for during your visit and even followed through afterward. Your satisfaction means everything to us.

Mullinax Buick GMC responded

Thank you for your great review, TLK0006! We're happy to hear that both the salesperson and finance team made your experience smooth and pressure-free. It’s great to know you felt well taken care of throughout the process.

Mullinax Buick GMC responded

Thank you for your great review, Eransaw! We're glad Roc, Shak, Jamal, and Marcus made the process smooth and welcoming for you and your family. Our team truly appreciates your support.

Mullinax Buick GMC responded

Thank you for your excellent review, D. Fouts! We're glad the buying process was smooth and that Esteban and Marcus provided quick, helpful support after your purchase. It’s great to know you felt well taken care of from start to finish!

Mullinax Buick GMC responded

Thank you for your honest review, Candis! We're glad you had an excellent experience with your salesperson and appreciated the delivery of your new car. We hear your feedback and value you sharing it with us.

Mullinax Buick GMC responded

Thank you for your fantastic review, Cherry! We're thrilled to hear Will provided exceptional service once again and made your second purchase just as smooth. Your continued trust means a lot to us.

Mullinax Buick GMC responded

Thank you for your enthusiastic review, Tiffany! We're happy our team was informative, helpful, and made the experience great for you and your husband. If you ever need anything else, we're always here to assist.