SUSIE ARROW

New location is awesome. Large showroom and spacious customer lounge and waiting area. Knowledgeable technicians video everything that is being done to your vehicle so you ca Large showroom and spacious customer lounge and waiting area. Knowledgeable technicians video everything that is being done to your vehicle so you can see the repair/inspection process. Excellent customer service whether in for service or to purchase. More

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Susie Arrow was fantastic to work with at Mercedes-Benz of Ann Arbor. She was friendly, professional, and made the whole process simple and stress-free. Even when I came back the next day with questions, s of Ann Arbor. She was friendly, professional, and made the whole process simple and stress-free. Even when I came back the next day with questions, she was patient and helpful. Highly recommend asking for Susie if you’re shopping here! More

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Susie Arrow was awesome! She was very friendly, professional, and helpful. The dealership was clean She was very friendly, professional, and helpful. The dealership was clean More

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This MB Dealership is the BEST by far. It's the PEOPLE that make the difference there. Brenda M, Susie, and the rest. U ROCK! that make the difference there. Brenda M, Susie, and the rest. U ROCK! More

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A five star rating is what I gave Susie, I came to her from another Mercedes dealership and had a bad experience, not only did she offer quality service, she handled my husband and I with such compassion from another Mercedes dealership and had a bad experience, not only did she offer quality service, she handled my husband and I with such compassion and care. I was just looking but she was so professional I went ahead and purchased my vehicle ahead of time. A1 service.🙂 #verygrateful More

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