STONE QUEVLI
STONE QUEVLI at Buick GMC Brooksville
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STONE QUEVLI

SALES EXECUTIVE

Buick GMC Brooksville

15164 Cortez Blvd
Brooksville, FL 34613

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4.8
25 Reviews

Dealership Experience

8 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.8

25 Reviews

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25 Reviews of STONE QUEVLI

March 06, 2025

Dealership Rating
Employee Rating

The team was very helpful and diligent in finding the vehicle that fit our needs and budget. More

by KARPAGRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOSEPH GYURICSKO

February 17, 2025

Dealership Rating
Employee Rating

Stone is rude, unhelpful and knows nothing about the product he is selling. Thank you to the staff who were able to switch me over to someone pleasant. More

by ICE_BLU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JENNIFER WILLIS, NOAH MATZ

Feb 18, 2025

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. I'm sorry to hear that you were disappointed with your experience with Stone. I happened to witness the interaction while you were in the showroom and I observed that Stone was kind and patient throughout the process. Our team worked very hard to accommodate your needs and tried to be flexible to overcome a few obstacles related to completing the delivery process. That said, we can always improve the level of communication we provide our customers to ease any frustrations when complicated situations arise. We will certainly take your feedback seriously and look to make improvements where we can. I am pleased to hear that you enjoyed your experience with Bruce.

Feb 18, 2025

Buick GMC Brooksville responded

I can appreciate where you are coming from and we have no intention of lying about anything. We are certainly not perfect and sometimes people do have an "off" day --and sometimes people just don't make a connection. I regret that this was not identified earlier in the process, so we could have avoided disappointing you. As I mentioned, we definitely receive the feedback and will look to make improvements where we can. We don't expect our salespeople to be product experts on every vehicle on the lot, especially 15 year old vehicles. However, we can certainly make a better effort to gather the information to help our customers. Being as though you did not have the required documents from your bank in order to take delivery at your initial visit, living out of state and your previous obligations the following day did present some challenges in making the delivery process efficient. However, I was involved in the process throughout, and our management team was making every attempt to accommodate your needs. Unfortunately, this presented some challenges for ourselves--and for you, which I'm sure contributed to frustrations on both sides. Again, I'm sorry that your experience with Stone was a disappointing one. I am not discounting your experience. However, your experience with Stone is not representative of his performance here. Stone is a kind, patient, helpful and respectful employee and I greatly enjoy having him on our team. I am so sorry that you did not get to experience this during your interactions. Sincerely, Jennifer Stals General Manager

Feb 18, 2025

ICE_BLU responded

Hey, sorry no I understand you are running a business and do not want to be seen in a negative light, but lying is not about to happen in this scenario. Two other colleagues came upto me on the second day I returned apologizing for his behavior, how he's not normally like that, how I was there for hours and everyone felt bad for me, how he is currently not feeling well. So stating you witness he was kind and patient is a complete lie. He walked off multiple times playing games on his phone I had to ask colleagues questions because he was no where to be found. This man sighed at EVERYTHING I said like I was a bother, I'm bringing cash to a dealership and this is how he acted is inexcusable. He knew nothing about a Hummer, he either didnt know the answer with no attempt to find out or incorrect information, for example he told me it had no navigation and I would have to pay a subscription to get it, you have to study the product you are selling. I belive this is an AMAZING dealership, and have nothing but positive things to say about it, I would make the drive again in a heartbeat to buy another car from them. Everyone bar Stone was so friendly, nice and helpful, but Stone is not a good employee, and I refuse to lie, sorry

February 15, 2025

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One of the best car buying experiences I had in a long time Thanks You Bill Howell More

by BILLHOWELL7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: JOHN SOLDO, NOAH MATZ

January 25, 2025

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Employee Rating

Visiting the dealership was just a whim, no idea we would make a purchase. We love our Yukon Elevation. Observation with service area and parking- way too many vehicles and no drive around the building optio More

by LORISIGMON62
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOHN SOLDO, NOAH MATZ

December 31, 2024

Dealership Rating
Employee Rating

Our Salesman, Stone Quevli, was professional and extremely knowledgeable. Everyone we encountered at the dealership was friendly and helpful. More

by BNJSTAFFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HOWARD ABRAHAMS

December 14, 2024

Dealership Rating
Employee Rating

Very professional and great place to purchase a vehicle. Ask for Stone he was fantastic More

by BRIGHTSTER47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: NOAH MATZ

November 10, 2024

Dealership Rating
Employee Rating

Great sales person, Stone understood our concerns and Noah and I were able to reach a mutual agreement More

by KISHLYNN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: JOHN SOLDO, NOAH MATZ

November 04, 2024

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Employee Rating

Buick GMC Brooksville is a very well kept dealership with energetic and happy staff. They provided a welcoming atmosphere and friendly service. I definitely recommend purchasing from them. More

by BGRUSS75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOSEPH GYURICSKO, JOHN SOLDO, NOAH MATZ , Kayce from Internet Sales/BDV.

Nov 04, 2024

Buick GMC Brooksville responded

Thank you for the great review , we appreciate your business ! Welcome to the Buick GMC Brooksville family

November 01, 2024

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Employee Rating

We're very helpful helped me find exactly what I was looking for definitely recommended and the place was great More

by WHATIFYOUHADWAX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: SAL DIBARTOLOMEO, NOAH MATZ

October 26, 2024

Dealership Rating
Employee Rating

We lost everything including our cars in Hurricane Helene. Those people in that dealership could not have been more kind. They were very professional yet friendly and personable. They made it poss More

by AMBROSE1945
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HOWARD ABRAHAMS, NOAH MATZ

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