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STEVEN FINCH
10 Reviews
10 Reviews
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10 Reviews of STEVEN FINCH
Verified Customer
June 25, 2025
Very clean representation really good people are so nice and help me to get a nice deal nice and help me to get a nice deal More
by chinopr777
Other Employees Tagged: Maleek Dotson, Daniel Reed, Randy Harrison, ANDREW MURRAY, ANDREW PECK, DION DAVIS, OWEN HORTON, JACOB BOYD, CAMILLE BURTON
June 21, 2025
I won’t be buying another car from this dealership. I honestly don’t think they inspect trade-ins at all—they seem to just throw them on the lot without even checking them. I’ll own my part for not doi I honestly don’t think they inspect trade-ins at all—they seem to just throw them on the lot without even checking them. I’ll own my part for not doing a walkaround, but there was a busted tail light that hadn’t even been properly repaired. They just stuffed the broken pieces back in, they at least could’ve tried to glue it back together. At the very least, they could’ve done an oil change or mentioned that it needed one. They also said they’d replace the windshield—it’s been nine days, and I haven’t heard a word. I’ll be calling to get that taken care of. To make matters worse, they added gap insurance to my contract without even asking if I wanted it. I want that canceled immediately. The only reason I went through with this purchase was because my engine had locked up and I urgently needed a way to get to work. Next time, I’ll take my time and do a much more thorough inspection. More
by wsims20
May 06, 2025
Dealership was clean, sales team was very polite and not pushy to try to get you to buy. pushy to try to get you to buy. More
by rd_controller
Other Employees Tagged: Alicia Trice
April 10, 2025
Fun to work with. Found a car I liked and purchased it. It was fairly quick and everyone was super helpful and nice. I would definitely purchase another car from Cr Found a car I liked and purchased it. It was fairly quick and everyone was super helpful and nice. I would definitely purchase another car from Crain Kia of Conway when I am in the market. More
by GINALANEHART
March 18, 2025
On Monday, March 3, 2025, I picked out the 2022 Honda pilot, just turned in for trade at Conway Crane. My salesman at Kia, Crane’s sister company next door, relayed my interest and started working on pro pilot, just turned in for trade at Conway Crane. My salesman at Kia, Crane’s sister company next door, relayed my interest and started working on producing keys for me to test drive the pilot. Crane did not have keys for the Pilot. Every day Mr Finch responded to me about the no key problem. Crane finally had a locksmith complete keys on March 6, 2025. after driving the Honda pilot, I communicated my interest to purchase the vehicle. Crane Set two days to have the detailing and 18 point inspection initiated. However, it was not complete until 11 March, 2025. The Pilot was still pulling to the right and the detailing was not complete. I had to take it back in. Once I was in there at Crane, they told me it would be three hours, but had no courtesy vehicle for me. I had to call Mr. Finch. Kia was able to give me courtesy vehicle during the key episode, 1st detailing and alignment situation, and provide me with one for the three hours of the final detailing/alinment visit.. Each and every time I needed anything, Mr. Finch/Kia was able to accommodate in areas where Crane was falling short. I do, however, want to highlight there was an attendant helping me during the last three hour waiting period at Crane. He helped me clear out the locks on the display board of my purchased Pilot, from the prior owner,z He was competent and kind. I love my new Honda pilot. If you need to purchase a vehicle, go to Kia and ask for Mr. Steven Finch More
by Hickory
