STEVEN A GARNER

I will never ever buy another vehicle from Russ Darrow kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300, kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300,000 at this dealership, and I, raised my voice just a little bit. And, the GEM Matt kullowski, called the police on me and completely humiliated me in front of everyone. I think he needs to be fired.. More

by ALMAPAYNE4966 Verified Customer Verified Customer

Report | Print

I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More

by ERSCSE Verified Customer Verified Customer

Report | Print

Edward Porter is very attentive to his customers, trying to ensure all needs are addressed. to ensure all needs are addressed. More

by Mjunior882 Verified Customer Verified Customer

Report | Print

Everyone at this dealership was professional, kind & easy to deal with. They were all helpful and accommodating to our needs. to deal with. They were all helpful and accommodating to our needs. More

by BRUCE.JACOBSEN Verified Customer Verified Customer

Report | Print

I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarrassing.Your Gm Matt did this to me. I will never ever!!! purchase another car 🚗 there again I been with Russ Darrow since 2013 i would purchase a car every 2-3years I've spent at least $300,000 dollars at Russ Darrow Kia of Wauwatosa More

by ALMAPAYNE4966 Verified Customer Verified Customer

Report | Print

Steven is very welcoming and friendly at Russ Darrow Kia. He helped me make a crucial decision on buying my current vehicle — the Kia EV9. He is a smiling face on the sales floor. He is kind, courteous, a He helped me make a crucial decision on buying my current vehicle — the Kia EV9. He is a smiling face on the sales floor. He is kind, courteous, and helpful. We were thankful for him assisting us through a tough choice in vehicles. We are glad we made the choice we did. Thanks Steven More

Report | Print

Scott and crew were great to work with. Buying a car always feels like you're fighting against the dealership but he helped out and made sure I was getting what I wanted. Buying a car always feels like you're fighting against the dealership but he helped out and made sure I was getting what I wanted. More

by KFRITZ96 Verified Customer Verified Customer

Report | Print

Great service! Willing to work with what our needs were, friendly, to the point! Would work with again! Appreciate all they do! This our third car with them! Willing to work with what our needs were, friendly, to the point! Would work with again! Appreciate all they do! This our third car with them! More

Report | Print

Both Valencia Wallace and Steve Gardner were a pleasure to work with during the buying process. They offered multiple options in choice of the models I was looking for and different purchase options. They to work with during the buying process. They offered multiple options in choice of the models I was looking for and different purchase options. They made the whole process smooth. More

by MCDOWELL_0410 Verified Customer Verified Customer

Report | Print

Purchased a car in February 2024 the entire engine went out 6 months later, went back & forth talking with cooperate, to put fire under the dealership butts because we aren't getting any answers, then fina out 6 months later, went back & forth talking with cooperate, to put fire under the dealership butts because we aren't getting any answers, then finally someone called but now NO ONE HAS CALLED IN WEEKS! Drove their rental for 1 & half months, went to the store & they found us the kia SORENTO (was sceptical at first about the kia brand because of the theft, but was also DESPERATE for a car)..... So now we're getting Still waiting on dealership to contact us about the car we purchased in December but ran into a "possible car jacking" a week after purchasing the Kia Sorento, but NO ONE is trying to rectify this problem of us returning the car to them (just racking up 100s of rejected letters from finance companies) but no communication to possibly purchase another one, although we've talked to them 5 days after buying the car, Steve Garner is a great salesman and did help us to get this car and grateful for him, he helped from the initial beginning but we don't hear from him for weeks I take it that he's the busy man he is and hopefully will hear soon More

by MARQUISJEFFERS0 Verified Customer Verified Customer

Report | Print