STEVEN A GARNER

Both Valencia Wallace and Steve Gardner were a pleasure to work with during the buying process. They offered multiple options in choice of the models I was looking for and different purchase options. They to work with during the buying process. They offered multiple options in choice of the models I was looking for and different purchase options. They made the whole process smooth. More

by MCDOWELL_0410 Verified Customer Verified Customer

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Purchased a car in February 2024 the entire engine went out 6 months later, went back & forth talking with cooperate, to put fire under the dealership butts because we aren't getting any answers, then fina out 6 months later, went back & forth talking with cooperate, to put fire under the dealership butts because we aren't getting any answers, then finally someone called but now NO ONE HAS CALLED IN WEEKS! Drove their rental for 1 & half months, went to the store & they found us the kia SORENTO (was sceptical at first about the kia brand because of the theft, but was also DESPERATE for a car)..... So now we're getting Still waiting on dealership to contact us about the car we purchased in December but ran into a "possible car jacking" a week after purchasing the Kia Sorento, but NO ONE is trying to rectify this problem of us returning the car to them (just racking up 100s of rejected letters from finance companies) but no communication to possibly purchase another one, although we've talked to them 5 days after buying the car, Steve Garner is a great salesman and did help us to get this car and grateful for him, he helped from the initial beginning but we don't hear from him for weeks I take it that he's the busy man he is and hopefully will hear soon More

by MARQUISJEFFERS0 Verified Customer Verified Customer

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Representative was great. I am still upset about the experience I had during the initial purchase of the vehicle. I am still upset about the experience I had during the initial purchase of the vehicle. More

by RjGerlack Verified Customer Verified Customer

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Trustworthy, professional, try to give you the best deal for your budget and very nice people. In other words no gimmicks or tricks to get you to buy a car. for your budget and very nice people. In other words no gimmicks or tricks to get you to buy a car. More

by lavella.green Verified Customer Verified Customer

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All of the staff there were very accommodating, helpful, and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the and pleasant to work with. They all went out of their way to help me fix an issue that needed attention. It was a long, frustrating process but the staff made the experience 100x better. I’d like to give a personal shout-out to Bernie, Lj, Steve, Rio & Grayson for all the help, understanding, and kindness they showed me. I love my new car and it was really a pleasure working with all these guys. Thank you all for the great experience! At the end of it all, I ended up with a car that I love, thank you!! More

by Tiffany S Verified Customer Verified Customer

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I had the pleasure of receiving exceptional customer service from Athanasios. He was professional, attentive, and went above and beyond to ensure all my needs were met. His friendly and approachable dem service from Athanasios. He was professional, attentive, and went above and beyond to ensure all my needs were met. His friendly and approachable demeanor made the entire experience seamless. I truly appreciate his dedication and will definitely return thanks to his outstanding service! More

by #RiosRover Verified Customer Verified Customer

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Good people! ! Very knowledgeable & friendly. Athanasios explained everything, made sure I didn't leave with questions. A very good experience. ! Very knowledgeable & friendly. Athanasios explained everything, made sure I didn't leave with questions. A very good experience. More

by JSHIELDS4 Verified Customer Verified Customer

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The customer service was above and beyond pleasant and welcoming. I was treated with the up most respect. The environment was clean and welcoming welcoming. I was treated with the up most respect. The environment was clean and welcoming More

by DREWNETTEHINES1 Verified Customer Verified Customer

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Great personalities and very welcoming. I’ve never had a problem or felt ignored. Thanks for help I’ve never had a problem or felt ignored. Thanks for help More

by Jerry Verified Customer Verified Customer

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My experience with Jzaban was great. He was very helpful and kept me updated as how things were progressing with the vehicle since I initially took a look at it before it had gone throug He was very helpful and kept me updated as how things were progressing with the vehicle since I initially took a look at it before it had gone through its normal process to get ready for sale. However, when it came down to negotiating a price, we had agreed on a sale price in between what I offered and the list price IN WRITING. Once we finalized the hard credit check and we were putting formal documents together, it was brought to my attention by Aaron that the price should have been $1k higher. That part did not sit well with me and the only compromise to “make things right” was to waive the theft tracking system. More

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