STEPHEN JOHN ROSEMURGY, STEPHEN J

I was apprehensive to bring my car in as I went to a closer mechanic and was told what was wrong with my vehicle. I’m glad I spoke with the parts department and heeded their direction as the issue could closer mechanic and was told what was wrong with my vehicle. I’m glad I spoke with the parts department and heeded their direction as the issue couldn’t be replicated with the VW service dept. More

by MALISSA.COLLADO Verified Customer Verified Customer

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Service Rep Patrick was quick to tell me I’m out of warranty and I have to pay for diagnostic but mentioned they noticed it might be my battery. Instead of checking the battery first he was going to do warranty and I have to pay for diagnostic but mentioned they noticed it might be my battery. Instead of checking the battery first he was going to do the diagnostic but luckily I told him not to do the diagnostic first and he told me he check and see if it wasn’t too late if the guys had already done the diagnostic first. Then they held me for two hours just to tell me it was just a battery even after I received the video and that I owed 475 if I wanted a new battery when I explained that I could not afford that and asked for the information to purchase a battery somewhere else, he said he wasn’t able to get any information from the tech or from looking at the battery to help me.. if that was not enough, he proceeded to take my key from the driver and not give me my key back, saying he wanted to test my car to see if it started up. He never asked me my permission. I told him to give me my keys, and that I was able and capable of checking if my car started for myself. Afterwards, I called the general manager of VW at Morgan auto Works and left a message and he never returned my call. My family, my friends, and I have all been long time customers of Reeves, but now that I see that Morgan is not a reputable and honest group I will no longer be coming to Morgan More

by Hennie Moss Verified Customer Verified Customer

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Great staff and excellent service! Very reasonable negotiations. Made the process easy. I would definitely recommend. Very reasonable negotiations. Made the process easy. I would definitely recommend. More

by jcooperesq Verified Customer Verified Customer

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the seller was fine, but when we moved to the next step, it was the person who was preparing the contract, financing and closing the deal, he tried to sell me additional products that he didn't even tell me it was the person who was preparing the contract, financing and closing the deal, he tried to sell me additional products that he didn't even tell me about. The same day we closed the deal. The other day I got an alarm message that they are checking my credit rating again, this continued the next day. I will never visit this dealer again, stay away from him. More

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Great service. I had a lot of questions and they were answered quickly and efficiently! I had a lot of questions and they were answered quickly and efficiently! More

by ORIANASEITZ151 Verified Customer Verified Customer

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It was an absolute pleasure to work with Raphael, Russ, and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of Nort and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of North Tampa worked with my wife and I to buy a brand new 2024 Atlas Cross Sport and worked hard to bring us great value. I would recommend this dealership to all of my friends and family. Thanks guys!!! More

by arc31797 Verified Customer Verified Customer

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Thanks to the whole TEAM! !! Starting with Hilary the (AI) I found out after Freddie reached out Mike confirmed appt and the GM finished the process with a thank you... :-) GR !! Starting with Hilary the (AI) I found out after Freddie reached out Mike confirmed appt and the GM finished the process with a thank you... :-) GREAT SERVICE! More

by BARBPRICE1961 Verified Customer Verified Customer

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Worst place to buy a car. They did every wrong with my documentation and now they want me to pay $800 extra for their mistake… plus my documents would be expiring tomorrow… an They did every wrong with my documentation and now they want me to pay $800 extra for their mistake… plus my documents would be expiring tomorrow… and I wont be able ro drive my car. And nobody wants to do their job correctly. Is insane how this people work… specially the seller and the managers More

by Ubaldo Izquierdo Verified Customer Verified Customer

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Every time I visit it’s always a great experience. Thank you for always being attentive. Thank you for always being attentive. More

by MRSAWILDS Verified Customer Verified Customer

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Excellent dealership, especially for beginners looking for a good car. They will help you every step of the way and give you a good deal that you will be happy with. Great job. for a good car. They will help you every step of the way and give you a good deal that you will be happy with. Great job. More

by osiel Verified Customer Verified Customer

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