STEPHANIE SPANGLER

If you require me to write a certain # of words I probably will not complete your survey in the future. probably will not complete your survey in the future. More

by BARBARASENN Verified Customer Verified Customer

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Great service very reasonable rates. Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v More

by vet Verified Customer Verified Customer

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Warren told me in April 2024 I wpuld need new tires April 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his com 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his comment. But because he told me this coming April and not this past April, apparently now my warranty is void bc my tires are "too worn" where as this past April they weren't worn enough. Every person I deal with at southern tells me a different story of what my warranty covers and every time I go to claim on it, it's not covered, but the time before I was told it would be. So your warranties are personal interpretation and when you go to claim, it never covers anything. I always leave southern extremely frustrated. More

by SJBMADEWITHLOVE Verified Customer Verified Customer

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Stephanie is a wonderful service advisor. Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is pr Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is problem free. I will always come back to Southern Ford and especially to Stephanie. More

by LROB1 Verified Customer Verified Customer

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After you buy a vehicle, the most important thing to me is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands e is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands everything and makes sure it is all addressed . Plus -in addition to being very professional , she is very welcoming and puts me at ease. More

by marycats Verified Customer Verified Customer

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Best service advisor ever! Thank you very much Stephanie for your concern and quick assistance Thank you very much Stephanie for your concern and quick assistance More

by Sarah Verified Customer Verified Customer

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I think it was pretty good service. I would definitely recommend hiring more staff but other than that definitely was a good experience. I would definitely recommend hiring more staff but other than that definitely was a good experience. More

by amyiais Verified Customer Verified Customer

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Southern Ford treat me fare and they are the best grope of service center and thank you for taking care of my care of service center and thank you for taking care of my care More

by Habtu Verified Customer Verified Customer

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I was very happy that the dealership could get me in on the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and beyond to ensure I was taken care of. More

by Gordo51 Verified Customer Verified Customer

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The service was great! I really love the pick up and drop off option and it helped me out that the car was dropped off at my work. All of the issues and services have been I really love the pick up and drop off option and it helped me out that the car was dropped off at my work. All of the issues and services have been completed and everything works great. More

by NICOLEDIGIOIA Verified Customer Verified Customer

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