

533 Reviews
Write a Review533 Reviews of STEPHANIE SPANGLER
June 30, 2025
Always cordial and honest…these are attributes I demand of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia More
Other Employees Tagged: ALICIA CHAPMAN-JONES
June 29, 2025
Stephanie Spangler, and her technicians are the reason I drive out of my way, to Newport News to come to Southern Ford. Her customer service, and he technicians expertise have left me absolutely satisfied f drive out of my way, to Newport News to come to Southern Ford. Her customer service, and he technicians expertise have left me absolutely satisfied for the couple of years I have been coming. If Stephanie and her team are there, I will continue coming to Southern Ford for all of my automotive needs. More
Other Employees Tagged: STEPHANIE SPANGLER
June 28, 2025
Great service as usual, and thanks to Alicia Chapman-Jones for excellent customer service and efficent processing in a tomely manner Chapman-Jones for excellent customer service and efficent processing in a tomely manner More
Other Employees Tagged: ALICIA CHAPMAN-JONES
June 28, 2025
Outstanding service and attention to detail. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change. I thoroughly recommend and especially enjoyed the video walkthrough on my vehicle while it was in technicians bay getting oil change. More
June 25, 2025
N/a 15 wononords humidity no one has ever done that before and after pictures before and after pictures More
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, QUERIDA WILLIAMS, ROBERT JOHNSON, JOSEPH HOBLEY
June 23, 2025
My experience has been terrible every time I bring my truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there truck there. Vowed to never come back. But circumstances change. And lo and behold nothing changed there at the dealership. They had my vehicle there for weeks without any contact to myself or my insurance. Claimed their phones were down but the day I went to talk in person they conveniently were fixed right before I got there. Another 2 weeks went by with no contact. Blamed phones again. And they again were “fixed” the day I went up there. It sat so long with nothing done that I had to turn in my rental and struggle to figure out what to do with no vehicle. Do not take your ford to this dealership. The waits are long. The service is terrible. And the costs are crazy. If you do. Yours too might sit for a month without any contact. Worst dealership in the area. Without a doubt. Take yours to Bowditch. More