SKYLAR ROSENBAUM
SKYLAR ROSENBAUM at Rusty Wallace Kia Alcoa
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SKYLAR ROSENBAUM

CUSTOMER SERVICE MANAGER

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of SKYLAR ROSENBAUM

June 09, 2024

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Employee Rating

Fast reliable service with a great comfortable waiting room. Easy to schedule. An appointment. I'd asked reliable service More

by tomturner22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

June 06, 2024

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Employee Rating

Great customer service and a wonderful waiting area. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. More

by PETALPUSHER11
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

June 05, 2024

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The service department is wonderful! Fast, friendly, professional, and keeps you informed of any delays or needs. More

by Kelley D.
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

June 02, 2024

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Employee Rating

Went for an oil change came home with a car full of problems that I will have to pay for to figure out what they did and then pay for them to fix said problem they made in the first place. More

by alex.pauline.94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

June 02, 2024

Dealership Rating
Employee Rating

Great service. Communication and updates are good. Always had a loner when car in service More

by Sandy
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Recommend Dealer
Yes

June 01, 2024

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Aubrey was respectful, knowledgeable and patient. I would purchase a vehicle from him again. Sandy Bell More

by Sandybell1333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 29, 2024

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Employee Rating

I was able to get an appointment within one week at Rusty Wallace Kia, and they started on my car immediately when I brought it in. The service representative told me it would take an hour and 20 minutes, an More

by brad.vanderzanden
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

May 29, 2024

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Employee Rating

Since I didn't get a phone call back I will summit a new survey. I brought my car in last year for check engine light and hesitation. They reset the car and sent me on my merry way. It was matter of day More

by KCDRAGONFLYI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

May 24, 2024

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Employee Rating

Very quick response and very knowledgeable staff very clean and friendly dealership they really keep you informed on your car More

by walker_doug7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, NICK MANCUSO

May 24, 2024

Dealership Rating
Employee Rating

Service writers do a great job in letting you know what is going on with you car. A great dealership! More

by sarge12345
Service Price Transparency
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Recommend Dealer
Yes
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