Had a bad experience with the purchase of my vehicle
where the salesman knew that my vehicle did not have the xylon coating package, but was still going to charge me the $2700 that it cost. That salesma
where the salesman knew that my vehicle did not have the xylon coating package, but was still going to charge me the $2700 that it cost. That salesman still works there and I’ll never trust this dealership again because of it.
Oil change service was not impressive either. Told it was going to be an hour and after 1-1/2 hrs I went to the service desk and found my car sitting in the driveway ready to go but nobody told me it was ready.
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by ROBAMATT
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback regarding both the vehicle purchase and the oil change service at Sullivan Buick GMC. We value your concerns and would like the opportunity to discuss this further. Please feel free to reach out to us directly. Thank you for your review, and we hope to regain your trust in the future.
Sincerely, The Sullivan Buick GMC Team
Great to deal with, quick and out the door.
Our favorite dealer! Friendly as always!
Our favorite dealer! Friendly as always!
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by bonniepalmieri
Verified Customer
Verified Customer
Nov 06, 2024 -
Sullivan Buick GMC responded
Thank you so much for your fantastic review! We are thrilled to hear that you had a quick and positive experience at Sullivan Buick GMC. It means a lot to us to be your favorite dealer! We look forward to welcoming you back soon!
Sincerely, The Sullivan Buick GMC Team