Ryan Wilson

We are disappointed in our experience-after signing paperwork it took 9 days to fix the broken air conditioning. Lack of communication & poor customer service. Promised gas vouchers for our trouble and paperwork it took 9 days to fix the broken air conditioning. Lack of communication & poor customer service. Promised gas vouchers for our trouble and since my husband dint write down 1 or the 4 managers he spoke to last week they refuse to honor it. Drive home after we finally get the vehicle & it’s shaking like crazy on the highway due to clearly needing a tire rotation & balance. This seems basic but just like the customer service lack of attention & not following their motto. Scheduled to get the tires taken care of at no cost as one positive. Not much can make up for how we have been treated though. Top of the list as one of the worker car buying experiences in my life! More

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Terrific customer service. Awesome sales person in Jalen Pacheco. Manage ment very supportive . Thanks Ryan. Awesome sales person in Jalen Pacheco. Manage ment very supportive . Thanks Ryan. More

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From scheduling my appointment to driving off the lot, everything was smooth and everyone was so nice. Seth, my sales rep, was so cool and knowledgeable! Made it easy to relax and be hyped about the exper everything was smooth and everyone was so nice. Seth, my sales rep, was so cool and knowledgeable! Made it easy to relax and be hyped about the experience. Ryan, one of the managers, also checked in on me every so often to make sure things were going smoothly and if I had any questions. 20/10 great place to go to upgrade your car. More

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Echo park makes it very easy to look at cars and test drive different vehicles. The employees are all very helpful and attentive drive different vehicles. The employees are all very helpful and attentive More

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I liked being able to look online for the types of cars. I wanted to test drive and going in and actually getting to test drive without pressure to buy one. I wanted to test drive and going in and actually getting to test drive without pressure to buy one. More

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Ryan was great. It was such an efficient process. We felt really comfortable with the test drive and the financing process. It was super busy but we felt very cared It was such an efficient process. We felt really comfortable with the test drive and the financing process. It was super busy but we felt very cared for! It was great! The manager Millo checked in on us often. Totally would recommend! More

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Ryan was very patient and worked hard for the vehicle I wanted. Echo Park Automotive and Ryan thank you for give such a positive experience for a first time buyer! wanted. Echo Park Automotive and Ryan thank you for give such a positive experience for a first time buyer! More

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Quick easy and painless! Very informative! Smooth transition from walking into the door to getting the keys! Took only an hour! Would highly recommend! 100% Very informative! Smooth transition from walking into the door to getting the keys! Took only an hour! Would highly recommend! 100% More

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Ryan did a great job working with us and the finances team as well and it’s is a great opportunity to get a great deal also a great experience. team as well and it’s is a great opportunity to get a great deal also a great experience. More

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Ryan helped tremendously and made the experience here better. Ryan was patient and listened to what my wife and I needed and didn’t pressure us into anything. better. Ryan was patient and listened to what my wife and I needed and didn’t pressure us into anything. More

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