Ryan Thomas
Ryan Thomas at Speedway Subaru Volkswagen
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Ryan Thomas

Service Consultant

Speedway Subaru Volkswagen

1930 W 16th St
Indianapolis, IN 46202

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4.8
102 Reviews

Ryan has been a part of the Falcone Team for five years!

Dealership Experience

13 yrs, 9 mos

4.8

102 Reviews

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102 Reviews of Ryan Thomas

December 31, 2024

Dealership Rating
Employee Rating

This team has helped me with three cars in seven years in not just sales, but in service and all other manner of things. More

by jamesdallen87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Poynter, Betsy Davidson (Taylor), Amanda Wallace , Tony Varcak - 6 out of 5 stars.

Dec 31, 2024

Speedway Subaru Volkswagen responded

Thank you so much for your kind words and loyalty over the years! We're thrilled to have had the opportunity to assist you with not just one, but three cars, and to support you in sales, service, and beyond. Your trust means the world to us, and we're here whenever you need us. Here's to many more years of driving happiness with Speedway!

December 18, 2024

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Employee Rating

Well let me start by saying I didn’t buy a car from them. So two stars is just for their service dept. I had my car towed to them to be looked at. Come to find out there was a couple things to be fixed which More

by Blackmits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony

Dec 27, 2024

Speedway Subaru Volkswagen responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and lack of communication you encountered during your recent visit to our service department. Your feedback is incredibly important to us, as it helps us identify areas where we can improve. We’re glad to hear that the work performed on your car resolved the issues, but we deeply regret that the communication during the process fell short of your expectations. We understand how important timely updates and clear communication are, especially when your car is with us for an extended period. We’d like to learn more about what happened so we can address this directly with our team and ensure a better experience moving forward. If you’re open to it, please feel free to reach out to us directly at [contact information] so we can discuss this further. Thank you again for your honest feedback, and we hope to have the opportunity to restore your trust in the future.

August 01, 2024

Dealership Rating
Employee Rating

Falcone provides excellent service in all ways! I have appreciated working with Betsy today and learning new features on my Ascent! Thanks Betsy! More

by merbos23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Kitner, Betsy Davidson (Taylor) , Kathrynne Horine

Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!

June 07, 2024

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Employee Rating

I've been dealing with Falcone's service for years, and they've been great. Now that I've purchased my first car from them, I'm also impressed with that process. Great experience! More

by themox0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!

May 21, 2024

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Employee Rating

betsy taylor did a great job helping me learn features of my new subaru outback More

by artichokee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business!

April 04, 2024

Dealership Rating
Employee Rating

Great dealership ---- made that way by great folks. There was one minor problem with my vehicle and it was take care of immediately. I would highly recommend this dealership to anyone. More

by LuciaF1962
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Davis

Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!

February 21, 2024

Dealership Rating
Employee Rating

It was great to go over all options after I've had the car for 2 weeks. Main reason I bought my Forrester was the awesome features. More

by barbara.nicholas07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!

January 23, 2024

Dealership Rating
Employee Rating

Top notch in every way. The sales, service, and financial departments were all knowledgeable and helpful. More

by Mike Schroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Wilson, Eric Davis , Tony Falcone-5 stars

Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs!

November 28, 2023

Dealership Rating
Employee Rating

As Always I Receive Personal Attention to Any Issues That Arise. They Always Go the Extra Distance to take Care of My Vehicle Needs More

by W Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (speedwaycars.com) for all your future vehicle sales & service needs!

August 29, 2023

Dealership Rating
Employee Rating

Our Love-Encore training was very informative. Betsy was patient while we went through our questions and even went into further explanation when I didn’t quite understand what she was talking abou More

by bcstevens94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Speedway Subaru Volkswagen responded

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs!

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