Ryan Thomas
Ryan Thomas at Falcone Automotive
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Ryan Thomas | Page 10

Service Consultant

Falcone Automotive

1930 W 16th St
Indianapolis, IN 46202

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5.0
99 Reviews

Ryan has been a part of the Falcone Team for five years!

Dealership Experience

13 yrs, 2 mos

5.0

99 Reviews

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99 Reviews of Ryan Thomas

December 12, 2016

Dealership Rating
Employee Rating

45,000 Mile Service Always a pleasure visiting the dealership. Love that you also email coupons which helps to make up for the drive from Greencastle and taking part of m More

by Kandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bert Nickelsberg

Dec 16, 2016

Falcone Automotive responded

Fantastic, Kandy! We are happy that our coupons and great service make it easier to drive to come see us for your automotive needs. We are also glad to hear that you appreciate our new waiting room and that it helps you get some work done while you wait. Thank you for your feedback and if you need anything, we are only a phone call away!

December 04, 2016

Dealership Rating
Employee Rating

Service for my 2012 Outback at Falcone Dec. 1, 2016 I appreciate the ease of scheduling the recall service. I arrived at 7:10AM and was greeted warmly and was able to schedule an alignment in addition More

by Flyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2016

Falcone Automotive responded

Wow! Thank you so much for sharing! We are so happy that our team took great care of your vehicle and made sure that you got to where you needed to be! Thank you for coming to see us and let us know if we can do anything else for you!

April 24, 2016

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Employee Rating

6k Service at Falcone Subaru Setup my 2016 Legacy's 6k service online. It was very easy and I received a reminder a day or so before. My appointment was early in the morning and More

by Brad58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2016

Falcone Automotive responded

Sounds like your experience went very comfortably, Brad! We're glad to see that you had such a good time with our team while they took care of your 6k service. Our customers mean a lot to us, so we're happy to talk, even when guests are in for quick services. Thank you for the great review and we look forward to helping you again!

April 19, 2016

Dealership Rating

We are about to buy our 4th car from Falcone!! My mom has purchased two Saabs, I have one and today we took out a new Subaru Legacy. Although we'd love to be shopping for a Saab, we've learned to l More

by Melodyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bert Nickelsberg, Kevin

Apr 22, 2016

Falcone Automotive responded

That's so great to hear, Melody! We stand behind the Saab and Subaru cars, as they really are fantastic cars. We're glad to see that you and your mom are enjoying your new Legacy and we'll be happy to help you again should anything come up. Congratulations and thank you for being a part of the Falcone family!

April 06, 2016

Dealership Rating
Employee Rating

These people are beyond great! Cannot say enough about the good people at Falcone. I recently purchased my 8th Subaru from an out of state dealership due to the unavailability of a More

by Jeffrey Gummere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Meagen Feigert, John Franks, Bob Falcone

Apr 08, 2016

Falcone Automotive responded

Wow! It's so wonderful to hear when our longtime customers provide us their feedback on the exceptional work of our team. The team is always happy to pull through for you, no matter the circumstances, Jeffrey, and we definitely appreciate the wonderful feedback you provided. Thank you and we're glad to see that your Subaru is now fully taken care of.

March 17, 2016

Dealership Rating
Employee Rating

Fantastic Staff - Fantastic Service We're now on Subaru #3 with Falcone. The people and the serve is the reason we keep coming back. My salesman (Bert) deals with us straight and is very More

by dpluimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Meagen Feigert, Bert Nickelsberg

Mar 22, 2016

Falcone Automotive responded

Thank you very much for such an awesome review!! I am so happy to hear your faithfulness with us at Falcone Automotive! I will pass the word along to Bert he will be very pleased to see what a nice review you left for him! Bob does make a huge effort to speak to all of his customers and make sure that they are very comfortable with what they are buying!! Thank you again for the great review and we look forward to working with you in the future!

February 13, 2016

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Employee Rating

Excellent and reliable service! The service at Falcone Saab is superb! They clearly explain and estimate the service and costs accurately and the service is complete the first time. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brady O'Cull , Bert Nickelsberg

Feb 17, 2016

Falcone Automotive responded

Wow! Thank you for such a great review and recommendation to others! We look forward to servicing your vehicle in the future!

February 05, 2016

Dealership Rating
Employee Rating

Above and Beyond! I simply cannot stop telling everyone I know to go Falcone and buy a Subaru. It's a great car, but the service at this dealer is THE BEST! I was just More

by Patisrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brady O'Cull , Angela Pacey

Feb 09, 2016

Falcone Automotive responded

Thank you so much for taking the time and writing us such a wonderful review. It is reviews like yours that help our dealership grow. We love to make our customers feel like they are a part of the Falcone Automotive family and we do everything we can to make sure our customers are happy! I am pleased to hear that you had an outstanding experience while you were here getting your car serviced! I can't wait to spread the word through the whole dealership! Thank you again!

February 02, 2016

Dealership Rating
Employee Rating

Fifteen years and counting. We purchased our first Falcone automobile in 2000; a Saab 9-3 from from John Franks. Two Saabs, five Subarus (both new and used), and a VW later, we c More

by BlueXV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Falcone, Steve Halloran, Brady O'Cull, Jon Wilson , Meagen Feigert, John Franks, Bert Nickelsberg

Feb 02, 2016

Falcone Automotive responded

WOW! Thank you so much for taking the time out of your day to write an awesome review for our dealership! Reviews like these help our dealership grow in so many ways! We are very thankful for your continuing business here at Falcone Automotive. We are happy to hear that you have had nothing but great things to say about our dealership and we look forward to servicing your vehicle here in the future!! Thank you again for the awesome review!!!

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