Ryan Swaney | Page 72

Before going to Lima Auto Mall we read a lot of reviews. Purchasing a Dodge Grand Caravan was a very positive experience. The finance department worked quick and the transaction went very smooth. The employ Purchasing a Dodge Grand Caravan was a very positive experience. The finance department worked quick and the transaction went very smooth. The employees of Lima Auto Mall exceeded our expectations when it came to feeding and entertaining our young children. They made us feel like we were more than just a number or "another sale." We wouldn't hesistate to call Ryan Swaney again when it comes time to purchase a new truck. More

Report | Print

I am very pleased with the Lima auto Mall and Ryan Swaney for the great customer service and the hassle free process of getting my new car! I called Ryan late on a Friday afternoon and he called me back with for the great customer service and the hassle free process of getting my new car! I called Ryan late on a Friday afternoon and he called me back within an hour said he got the financing and the car I wanted, it was really that simple!!! Lima Auto Mall should feel very lucky to have a great sales person like Ryan Swaney, I will be back and I will deal with Ryan on my next purchase.....they "won" my business!!! Sincerly, Jennifer Redd More

Report | Print

Ryan was fantastic....he made the whole car-buying experience so easy. I had an idea what I wanted from internet browsing your website and he made it happen. My husband and I both appreciate the ext experience so easy. I had an idea what I wanted from internet browsing your website and he made it happen. My husband and I both appreciate the extra steps he took to get us into our 'new' car by moving our personal belongings from our trade-in into our new purchase to calling our insurance agent and giving them all the information they needed to switch our cars over. We will definitely refer anyone we know who might be interested in purchasing an automobile to Lima Auto Mall! More

Report | Print

My husband called to find out your hours and get a few details about the vehicle that we had seen online. He talked to Ryan Swaney. Ryan answered all of his questions and promtly e-mailed complete details details about the vehicle that we had seen online. He talked to Ryan Swaney. Ryan answered all of his questions and promtly e-mailed complete details on the 2011 Terrain. We decided to take the drive to look at it. It took longer than we had expected to get there and it was close to closing time when we arrived. The salesman...I believe his name was Rob Johnson, kindly allowed us to take it for a drive, and gave us time to take a good look at it. We did not purchase that night. We took our time during the next week to check around for comparable deals. In the meantime Ryan Swaney touched base with us a few times to see if he could answer any questions that we might have. We decided that this was the vehicle we wanted. Setting everything up over the phone went smoothly and we had to only make one more trip which was to pick up the Terrain. It went smoothly while we were there. Ryan actually got into the car and explained how to work all of the accessories and actually set up the bluetooth for us. He was very helpful and knowledgable. So far we are very happy with our Terrain. P. S. We had recently had a very bad experience with a dealership close to where we live, and we were very apprehensive about going through the ordeal again. We are happy that we found Lima Automall. It was well worth the drive!!! More

Report | Print

I was very satisfied with the service I received at Lima Auto Mall. Ryan was very knowledgeable in regards to the vehicles I was interested in. He also took the time to answer all my questions and was pati Auto Mall. Ryan was very knowledgeable in regards to the vehicles I was interested in. He also took the time to answer all my questions and was patient with me while I contemplated my decision. I will definitely return for my next vehicle purchase. More

Report | Print

This was the fastest and friendliest dealership I have ever dealt with. I found the veh I wanted called and went there next day and was out within a hour.I will be back for next veh. Thanks ever dealt with. I found the veh I wanted called and went there next day and was out within a hour.I will be back for next veh. Thanks More

Report | Print

We came to Lima Auto Mall after finding a vehicle we liked on their website. Ryan Swaney was first to greet us and followed us through the process of test driving, questions & trade-in, with ultimately liked on their website. Ryan Swaney was first to greet us and followed us through the process of test driving, questions & trade-in, with ultimately purchasing a GMC Terrain. Our test drive with him was very informative, then we pulled the vehicle in & further explanation continued. We are very happy & satisfied with our purchase & the customer service we received from Ryan & the rest of Lima Auto Mall employees we dealt with. More

Report | Print

It all started when I went to Auto Trader online to look for the vehicle I was searching for. I found 2 and the first 1 called was Lima Auto Mall in Lima, Oh. I was so lucky when I called this dealership an for the vehicle I was searching for. I found 2 and the first 1 called was Lima Auto Mall in Lima, Oh. I was so lucky when I called this dealership and Ryan Swaney answered the phone. I talked to this young man for the 1st time and it felt like I already knew him. It so happened to be that the car I found and liked online was already sold and Ryan asked me if I wanted him to look for another car like it and I said yes. Few days later he called me and said he has one and I can come look at it. I drove 1 hour to view this car and bought it and drove it home. I have never done business with a car salesman like Ryan, he answered all my questions taking his time to make sure I understood everything discussed. My deal went so smoothly and worry free, it was an awesome pleasure to do business with people who actually care about their customers. Thanks Ryan for my car, you did an amazing job. The best of luck to you and your family and the dealership you work for. More

Report | Print

I am one to keep my cars until the wheels fall off so when it came time for me to look for a new car (my car was 16 years old) I dreaded the thought of having to deal with it. I found a car that met my when it came time for me to look for a new car (my car was 16 years old) I dreaded the thought of having to deal with it. I found a car that met my criteria on Monday night online and sent an inquiry requesting more info. The next day Ryan Swaney called me and emailed me the information I requested. Since they closed at 6 that night I knew I could not make it up there before then so I told Ryan I would at least drive up to look at the car from the outside. On my way up there around 7 Ryan called me and said he was still there and would wait for me to get there. Once we arrived the car was ready for us to look at and ready for a test drive. After the test drive Ryan gave us additional information I told him I would think about it and get back with him. After I got home and found the price of this car better than any other around I went ahead and filled out an online application to proceed. The next a.m. Ryan called me to say I could pick my car up after I got off work :). When we arrived everything was set ready to go and after signing a few papers (Adam was the big help on this part!) everything was set for me to drive away in my new car. They even called my insurance company and had temporary ID cards faxed over for me. I would highly recommend the Lima Auto Mall to anyone looking for a great experience in purchasing a new or used car! More

Report | Print

Ryan was out when I got there Sean iintroduced himself and presented me with all the vehicles I had emailed Ryan about. Ryan was on a new car delivery which showed me the personal care this dealership has and presented me with all the vehicles I had emailed Ryan about. Ryan was on a new car delivery which showed me the personal care this dealership has for its customers . I'd rather change customers to family. I felt like I met a group of peole that cared about me more as a person then the next number. I will go back and I will recomend this dealership to others it is great being treated like family when you are making a large finacel decision. More

Report | Print