

Dealership Experience
2 yrs
Industry Experience
3 yrs, 11 mos
Languages Spoken
English
2 Reviews
Write a Review2 Reviews of Ryan St. John
December 05, 2024
Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insura They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau. More
Other Employees Tagged: Jennifer
April 07, 2024
Cheyenne was great. But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents More
Other Employees Tagged: Sasha Ramirez, Cheyenne Shafer
