Ryan Simco

This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More

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Beautiful dealership. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. More

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Joe was a very professional salesman, very kind, courteous and understanding. He was never pushy and definitely made the right decision buying a vehicle from him. courteous and understanding. He was never pushy and definitely made the right decision buying a vehicle from him. More

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Nick Sarfo was very helpful. He was not pushy but helped move things along. I would recommend him for any ev needs. I would allow for longer than you think. One note would be tha He was not pushy but helped move things along. I would recommend him for any ev needs. I would allow for longer than you think. One note would be that at one point the negotiation process was a bit much, but such is car buying. More

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Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. More

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Daivon is a great asset to the Phil Long organization. I have been the Service Director at the Ford store for over 7 years and Daivon has been the salesperson I have used for the last few cars I have boug I have been the Service Director at the Ford store for over 7 years and Daivon has been the salesperson I have used for the last few cars I have bought. Super personable and a great advocate for you the purchaser. I would recommend him to anyone. More

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Easiest buying process we have had. Our dealer Avery was very attentive and knowledgeable. He was very patient! Our dealer Avery was very attentive and knowledgeable. He was very patient! More

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