Ryan Robb
Ryan Robb at Royal Buick GMC of Tucson
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Ryan Robb

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Ryan Robb

September 14, 2024

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Employee Rating

Good service took care of me and reached out to me after I purchased my vehicle to see if I needed anything Joe Sullivan is a man of his word! More

by Ernest.flores89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sullivan

Sep 17, 2024

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us at Royal Buick GMC Cadillac. It’s great to know that Joe made sure to follow up after your purchase. We truly value your satisfaction and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 13, 2024

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I purchased a vehicle and still 30days or so later issues are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac More

by cvalencia69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us. I understand that you're facing ongoing issues since your vehicle purchase, and it's concerning to hear that you felt the support you received from our team did not meet your expectations. At Royal Buick GMC Cadillac, I strive to provide exceptional service and care for our customers. I encourage you to reach out directly so I can address your concerns and work towards a resolution. Your feedback is valuable, and I appreciate the opportunity to make things right. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 02, 2024

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Hands down the best car buying experiences I’ve had in my life. Ryan Robb made the process seamless and he was beyond helpful with everything. We didn’t feel pressured and he truly listened to what we were l More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Royal Buick GMC of Tucson responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive car-buying experience at Royal Buick GMC Cadillac. It’s great to know that Ryan was able to assist you in finding the perfect deal while making the process feel seamless and pressure-free. Your kind words mean a lot to us. We look forward to welcoming you back for your next visit! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 18, 2024

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This is Ron Peterson and daughter, Julianne Coltrin, we wanted to thank Ryan Robb for working diligently to not only find exactly what SUV I wanted, but considered my 2, 100 lbs + golden retrievers riding More

by julie.coltrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Savastano , Lea Ellsworth

Feb 21, 2024

Royal Buick GMC of Tucson responded

First and foremost, thank you for stopping by to leave this incredible review, Julie and Ron. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ryan assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2024

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Jake is a great salesman. I would recommend him to everyone. Great customer service and great personality. More

by Robynjackson01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jake Mullen

Jan 16, 2024

Royal Buick GMC of Tucson responded

Hi Robyn! Thank you for this great review! Jake is truly an exceptional employee and I appreciate him for giving you a great experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 15, 2023

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I was traveling from Los Angeles to Louisiana when my transmission failed and needed to get there for a family emergency Bryan worked extremely hard with his team to get me a great deal and speedy action More

by darrellcarmouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem, Chuck McCoy

Dec 18, 2023

Royal Buick GMC of Tucson responded

Darrell, thank you for your kind words about Bryan and the rest of the team. I am glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 15, 2023

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Ryan was fantastic! Our entire experience start to finish was stress free and easy! Everyone at the dealership was welcoming and kind.We will definitely be back for our More

by laurahuren
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 17, 2023

Royal Buick GMC of Tucson responded

Laura, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 13, 2023

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Ryan was attentive, kind, and competent. He answered all of my questions and was very knowledgeable. I really appreciate his patience and assistance in getting me a deal that I could afford More

by sschadler11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2023

Royal Buick GMC of Tucson responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 08, 2023

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Ethan and Jose were so helpful in my new car journey! Thank you so much for helping me search for the perfect vehicle! I really appreciate all your time you have spent working with me on this. More

by jessica40
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Recommend Dealer
Yes
Mar 10, 2023

Royal Buick GMC of Tucson responded

Thank you for leaving us this review, Jessica. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more I can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 23, 2022

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Employee Rating

I had a great experience at royal gmc dealership. We found a vehicle that worked for us Ryan was easy to work with and wasn't pushy I would definitely recommend Ryan and the dealership royal to anyon More

by Ogonzo1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers , Sean Foley

Dec 23, 2022

Royal Buick GMC of Tucson responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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