Ryan Parmerlee
Ryan Parmerlee at Mercedes-Benz of Des Moines

Ryan Parmerlee

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.8
26 Reviews
4.8

26 Reviews

Write a Review

26 Reviews of Ryan Parmerlee

February 21, 2025

Dealership Rating
Employee Rating

Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

Dealership Rating
Employee Rating

Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 02, 2025

Dealership Rating
Employee Rating

My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

October 13, 2024

Dealership Rating
Employee Rating

I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 03, 2024

Dealership Rating
Employee Rating

Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

September 10, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Des Moines has performed great service during the seven years we have owned our Mercedes . More

by leoherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you've had consistently great service experiences over the years with us at Mercedes-Benz of Des Moines. Thanks for your loyalty and support. Come again soon!

May 17, 2024

Dealership Rating
Employee Rating

I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! More

by crispinbaseka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Mercedes-Benz of Des Moines responded

Hello Crispin! Thanks for letting us know that you're satisfied with the work from our team at Mercedes-Benz of Des Moines. Come again soon!

May 09, 2024

Dealership Rating
Employee Rating

Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. More

by Leonmccullough25
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 10, 2024

Mercedes-Benz of Des Moines responded

Hi Leon! We're so grateful for your continued support over the years at Mercedes-Benz of Des Moines! It's always a pleasure to provide excellent service. Looking forward to assisting you with future purchases!

April 24, 2024

Dealership Rating
Employee Rating

Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More

by darrel.dykstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Mercedes-Benz of Des Moines responded

Hello Darrel! We're so glad to have been able to help you out on your road trip at Mercedes-Benz of Des Moines! It's great knowing our team could get you back on the road quickly. Safe travels ahead and come again soon!

January 26, 2024

Dealership Rating
Employee Rating

They went above expectations. I didn’t have a appointment and they didn’t mind and took care of it quickly More

by mgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that our team at Mercedes-Benz of Des Moines went above and beyond to help service your car. We hope to see you back for more awesome visits!

1

Dealership Inventory (210 Vehicles)

new 2023 Mercedes-Benz E-Class car, priced at $54,605
2023 Mercedes-Benz E-Class
new
Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz AMG GLC 43 car, priced at $79,565
2025 Mercedes-Benz AMG GLC 43
new
Graphite Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz S-Class car, priced at $139,970
2025 Mercedes-Benz S-Class
new
040/Black exterior
Automatic
All-wheel Drive
used 2019 Volvo XC90 car, priced at $26,537
2019 Volvo XC90
used
RED/Red exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLC 300 car, priced at $38,169
2022 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLC 300 car, priced at $51,705
2024 Mercedes-Benz GLC 300
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive