Ryan Parmerlee
Ryan Parmerlee at Mercedes-Benz of Des Moines

Ryan Parmerlee

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Ryan Parmerlee

May 15, 2025

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Employee Rating

The customer service team, the dealer maintenance team, and everybody that assisted on fixing my car was professional and courteous More

by PJT
Recommend Dealer
Yes
May 15, 2025

Mercedes-Benz of Des Moines responded

It's great to hear that our team here at Mercedes-Benz of Des Moines provided you with professional and courteous service. Thank you for sharing your experience! We look forward to welcoming you back again next time.

February 24, 2025

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It is great customer service and it is quick and fast and very nice and friendly More

by Rezaemin
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Feb 25, 2025

Mercedes-Benz of Des Moines responded

We are pleased to hear that you had a great experience with our service team here at Mercedes-Benz of Des Moines! Thank you for sharing and we look forward to working with you again in the future.

February 21, 2025

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Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
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Recommend Dealer
Yes
Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

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Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 02, 2025

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My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
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Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

October 13, 2024

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I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 03, 2024

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Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
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Recommend Dealer
Yes
Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

September 10, 2024

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Mercedes Benz of Des Moines has performed great service during the seven years we have owned our Mercedes . More

by leoherrick
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Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you've had consistently great service experiences over the years with us at Mercedes-Benz of Des Moines. Thanks for your loyalty and support. Come again soon!

May 17, 2024

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I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! More

by crispinbaseka
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Recommend Dealer
Yes
May 21, 2024

Mercedes-Benz of Des Moines responded

Hello Crispin! Thanks for letting us know that you're satisfied with the work from our team at Mercedes-Benz of Des Moines. Come again soon!

May 09, 2024

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Employee Rating

Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. More

by Leonmccullough25
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Service Communication
Recommend Dealer
Yes
May 10, 2024

Mercedes-Benz of Des Moines responded

Hi Leon! We're so grateful for your continued support over the years at Mercedes-Benz of Des Moines! It's always a pleasure to provide excellent service. Looking forward to assisting you with future purchases!

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