Ryan P.

The single worst car buying experience I have ever had. DO NOT WASTE YOUR TIME (and they will waste a lot of it). They are dishonest, do not follow through on promises, bait-and-switch, good-cop-bad-cop. Y DO NOT WASTE YOUR TIME (and they will waste a lot of it). They are dishonest, do not follow through on promises, bait-and-switch, good-cop-bad-cop. You name it, they did it. Cost me a lot of time and money. Do not be fooled by a decent first impression! More

Report | Print

This review will not be short by any means. Please take the time to read my review I am sure it will allow you to make a very good decision.I began my purchase in early February 20 Please take the time to read my review I am sure it will allow you to make a very good decision.I began my purchase in early February 2024. When I visited the Lease Return Center I was pleasantly surprised of the dealerships inventory, organization, and neatness.Jason , in sales was expecting me and it was VERY busy inside. I was amazed at the way every employee worked so well together . Jason had the car I was interested in brought from an inventory lot, placed a dealer tag on the car and said enjoy a great test drive. From my first "hello" to Jason there was NO doubt he was very knowledgeable,helpful,and a genuine person. Although the result of that day didn't make the sale I continued calling regarding the car. And Jason always took time to talk to me and explain any questions I had It was my reluctance and in NO way anything to do with Jason that I shunned any forward progress. On March 1,2024 Jason in the finance department contacted be regarding purchasing the car. I returned to the dealership and again was greeted with the utmost friendliness and respect spoke to Jason in sales and the sat down with Jason in finance.I made an appointment to revisit on March 6, 2024 to close the deal on the car. Yes so far this has been a long review, however please continue. When I met both Jason's on March 6, 2024 again a very welcoming and pleasant attitude was there. I sat down with Jason in finance and I was amazed at the many options and choices he took time to find for the best of my deal. If you have got this far in my review I would absolutely suggest you visit the Lease Return Center take a look at the inventory ( no vehicles in bad order ) and begin a car buying experience you will enjoy and certainly not soon to forget !!! There are many employees at this dealership I had the opportunity to meet and experience 2 excellent Guys in the car business. Jason and Jason I do thank you. And for you that have got this far allow yourself to experience car buying at its best.........The Lease Return Center ! ~ Alfred Tull More

Report | Print

I sent a very simple inquiry regarding the interior seat condition of a vehicle I was interested in purchasing. I got an e-mail back that was obviously from a bot. I responded anyway, reminding the dealersh condition of a vehicle I was interested in purchasing. I got an e-mail back that was obviously from a bot. I responded anyway, reminding the dealership of the original question, and never got a further response. I wouldn't do business with a dealership that works this hard not to communicate with a potential customer. More

Report | Print

please stay away from these guys they are crooks they will lie lie lie one person with multi names if you know what i mean stay away will lie lie lie one person with multi names if you know what i mean stay away More

Report | Print

They don't even have the car that I saw on cars. com post. The price was too good to be true. They rather showed me other similarly priced vehicles instead. A typical sales tactic. com post. The price was too good to be true. They rather showed me other similarly priced vehicles instead. A typical sales tactic. More

Report | Print

Run away-fast! Scam artists. Liars,cheats,manipulators. They sell very badly damaged vehicles. Don’t believe me? Every single VIN you put into the KBB buy it now w Scam artists. Liars,cheats,manipulators. They sell very badly damaged vehicles. Don’t believe me? Every single VIN you put into the KBB buy it now will say they cannot purchase due to severe damage.. I did 6 random vehicles—all garbage. I am actually writing a report will full evidence of fraud and sending to VA Attorney General. If you buy one of their cars and need to sell it, you will get about 20% of what you paid. Had Jason as sales guy— typical slime ball. Plenty of cars out there..don’t get scammed! Brad Westcott More

Report | Print

I wouldn’t be surprised if this place running chop shop. Bought car online old fashioned bait and switch showed me clean Carfax after receiving my check. They sent purchase order saying the car had been ser Bought car online old fashioned bait and switch showed me clean Carfax after receiving my check. They sent purchase order saying the car had been serious accident. Lease Return Center AKA AMG xxxxxxxx change their name I’m thinking because there was so many bad reviews. Don’t trust anything these people say scam artist. Have your vehicle inspected by third party if you decide go down that rabbit hole. I have 60k wrapped up in structural damage vehicle Kelly Blue book red flagged I can’t even get cash offer from any dealership. Not to mention they swapped out 21” sport wheels pictured for 19” add insult injury. I didn’t realize this level of unprofessionalism existed 2023. Lastly this place not even recognized by BBB Better Buisness Bureau. Check for yourself if don’t believe. All positive ratings probably writing own reviews. You been warned! More

Report | Print

PULL AUTO CHECK. PULL AUTO CHECK. These scammers got me. When I went to trade my vehicle in to my surprise I was told it has “FRAME DAMAGE”. Clean Carfax. Dealer I PULL AUTO CHECK. These scammers got me. When I went to trade my vehicle in to my surprise I was told it has “FRAME DAMAGE”. Clean Carfax. Dealer I was trading pulled AUTO CHECK. More

Report | Print

Great experience. Finanancing done before I finished test drive. Ryan goes out of his way to make sure eveythang is right and that you the customer is satisfied. Finanancing done before I finished test drive. Ryan goes out of his way to make sure eveythang is right and that you the customer is satisfied. More

Report | Print

They had a nasty attitude from the jump. I didn’t hear back all weekend so I bought a car from someone else.. I get a nasty, confrontational call from the owner, got talked over and hung up I didn’t hear back all weekend so I bought a car from someone else.. I get a nasty, confrontational call from the owner, got talked over and hung up on. They will also run your credit without warning. I applied for pre-approval (no hard credit check) and asked if they could see my rate, he said yes and what he meant was he was running a hard credit check. I did not consent to this and found out after. Shady all around, don’t give them your $. More

Report | Print