Ryan Middleton
Ryan Middleton at Foundation Chevrolet & Cadillac
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Ryan Middleton

Finance Manager

Foundation Chevrolet & Cadillac

11001 W Interstate 70 Frontage Rd N
Wheat Ridge, CO 80033

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of Ryan Middleton

August 22, 2024

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Employee Rating

My experience at the Foundation Chevrolet was excellent. The salesperson Nate Gerry was friendly and professional. He assisted me in finding a car that met my needs. He was knowledgeable about Chevrolet More

by mcfrances22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 14, 2024

Dealership Rating
Employee Rating

Great Dealership and people! Always the best! Great service and clean dealership. 5 stairs always. More

by Larry A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Maffeo , Anthony in service

Jul 18, 2024

Foundation Chevrolet & Cadillac responded

Thank you for your business and review. We are always here to help.

October 01, 2023

Dealership Rating
Employee Rating

Dominic was great from start to finish with our 2024 lease! He does what it takes to get the deal done- and quickly More

by savfultz76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Ienna

Feb 12, 2024

Foundation Chevrolet & Cadillac responded

Foundation Chevrolet thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

September 28, 2023

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Employee Rating

We had a wonderful experience working with Dominic and the team at Foundation Chevrolet. We had Ben on a two week search going to several dealers and some twice. Foundation Chevy made us feel very welcome More

by RVE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Brown, Dominic Ienna

Feb 12, 2024

Foundation Chevrolet & Cadillac responded

Foundation Chevrolet thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

September 16, 2023

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Employee Rating

We purchased a brand new 2024 Trax and a week later noticed the hood had a manufacturer defect in the driver side crease. I immediately called the service dept and notified them of the issue and asked More

by LD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chad Raskin , Alex Mertes, Tyler Brown

Sep 21, 2023

Foundation Chevrolet & Cadillac responded

Foundation Chevrolet Cadillac tries to make every customer Completely Satisfied before and after they leave our showroom. And although challenges sometime arise after the sale, we always try to work with the customer to make them right. We usually do not respond to customers' problems or complaints in an open forum but in this case, we deem it necessary due to the gross mis reputation of what happened. There was a problem reported to the dealership a month after the sale with customers vehicle. At this time, we tried to work with the customer. While trying to work on a resolution to the problem the customer became very hostile to multiple employees using threatening and abusive language. I the General Manager called the customer to rectify the situation and experienced the same. We are still open to helping the customer if the situation can be handled in a respectful and not threatening manner by the customer. Chad Raskin General Manager

Sep 22, 2023

LD responded

General Manager Chad Raskin has responded to this review with defensive response and slanderous false statement. I will amend Mr. Raskin's gross misrepresentation, since he clearly is a man who lacks integrity. Vehicle purchased on 8/15/23 Contacted service to report hood defect on 8/19/23 & 8/21/23 (not over a month later, as has been falsely stated) No return calls. Service appt scheduled on 9/1/23 at 2:24 pm for 9/8/23 at 8 am Service appt delayed until 9:30 am only to find out Service Mgr Dave is not there as promised. Service takes pictures of the hood and tells us that Service Mgr Dave will contact us on Monday, 9/11/23. No phone call. We call Service Mgr Dave on Monday afternoon, and he says he will call us back on Tuesday, 9/12/23. Service Mgr Dave finally contact us 9/12/23 to discuss ordering a new hood and states that it will take 2 months, it will have to be painted in a shop, and that he still needs to review security footage to see if the dealership caused the "damage" to the hood (which is clearly a manufacturer defect). We wait 3 more days with no contact from Service Mgr Dave. I finally contact GM Warranty hotline and open a case with them SR:9-10668153079 due to the run-around from Foundation Service Service Mgr Dave finally calls me on 9/15/23 after repeated failed attempts to get a hold of him. I have a long cordial conversation with Service Mgr Dave, who clearly informs me that there is no way to match the paint color/tint or thickness if we order a new hood and have the shop paint it. He also agrees with me that it would be trading one defect for another. He notifies me of no ability to resolve the warranty defect and directs me to speak with our salesman Alex to explore the option of replacing the vehicle as it is a lemon. Shame on Mr. Raskin for downright lying about the elapsed time and attempting to save face by making a defamatory statement in public. The entire reason for my angry reaction to his Sales Mgr Tyler Brown was because Mr. Brown accused us of not reporting the defect for a month, which is patently false, and he outright told me that he would not replace the vehicle for that reason alone, essentially stating that I had no warranty claim. He then lied and said that loss of value does not constitute a Lemon Law claim. We are currently working with the GM Warranty Dept through the mediated BBB Lemon Law process. This dealership and management staff is worthless.

July 21, 2023

Dealership Rating
Employee Rating

Alex was an excellent salesperson handled all my questions and got me a great deal on a new Silverado! More

by Agarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremey Curran, Uriah Higgs , Eric Brace, Tyler Brown, Dominic Ienna, Daniel Marquez, Alex Mertes, Steven Minor, Berenisse Miramontes

July 07, 2023

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My experience was nice and I was able find a car that best suites me More

by josuevarelaesquivel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Maffeo, Jeremey Curran, Uriah Higgs , Emmanuel Acosta, Austen Garcia, Dominic Ienna, George Lee, Eric Mallory

Feb 12, 2024

Foundation Chevrolet & Cadillac responded

Foundation Chevrolet thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

June 29, 2023

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Employee Rating

I have bought 5 new cars in the past and it just doesn’t get better than this More

by epicnd
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chad Raskin , Eric Brace, Tyler Brown, Eric Mallory, Alex Mertes

Feb 12, 2024

Foundation Chevrolet & Cadillac responded

Foundation Chevrolet thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

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