Ryan Martinez

Aaron Ford has lots of selections of cars. Their service is also awesome. Their Parts & accessories reps are very helpful and corncerning about their customer's orders. I have ordered a par Their service is also awesome. Their Parts & accessories reps are very helpful and corncerning about their customer's orders. I have ordered a part for my truck, and the vendor sent the wrong part. They made sure that the vendor resent the right part. They also called me to update the status. Five stars service! More

Report | Print

I would like to start off by saying our salesman, Tim Brown, was top notch. Very helpful and respectful of time and needs. I would recommend him to anyone. Unfortunately, he works for Aaron Ford of Poway Brown, was top notch. Very helpful and respectful of time and needs. I would recommend him to anyone. Unfortunately, he works for Aaron Ford of Poway, and I would never recommend them to anyone. In fact, I would suggest anyone to go to another dealer. During our purchase of our 2023 F150, we were told that Aaron Ford is requiring everyone to purchase a $650 Reviver electronic license plate. We told them that was not something we wanted, and we didn’t feel that we should need to purchase it. It was not on the window sticker and was not on the truck as shown to us. They simply said that, per management, if we didn’t purchase the plate the deal is off. After they explained that it was the way DMVs were moving towards, and that it could be used as a theft device along with other options, and there were no additional fees, I reluctantly agreed to the deal. I should have walked away knowing what I know now. First off, it took three different plates and an extra trip to the dealer to get it working. Second of all, after researching the Reviver, you have to give them credit card info to activate, and there is indeed a $130 yearly fee if you want to use all the features. Thirdly, they are only approved for sale and use in 3 states. So, if you move out of California, it’s useless. I talked with the sales manager, Ryan Martinez about this. He said that he didn’t know a lot about them, but management is requiring it on all sales and once they deplete their stock, they were no longer going to use them. So, I asked him that if I had waited to buy a truck, I wouldn’t have had to buy the plate? He said yes. Unbelievable! I decide to email the general manger at Aaron Ford, Vishal Sharma, about this and explained that first I didn’t see why I had to purchase this and second, they untruthful about no fees and how it's not 50 state approved. After a week, I still have not heard back from him. I guess Aaron Ford has so much business, they don’t need to worry about losing customers over an aftermarket part they are pushing on people. Do your research and go to another dealer! More

Report | Print

I am extremely happy with my experience leasing a new Mustang Mach E from Aaron Ford in Poway. I was treated like a valued client from start to finish. Sacha Bathaee was my salesperson and he was profess Mustang Mach E from Aaron Ford in Poway. I was treated like a valued client from start to finish. Sacha Bathaee was my salesperson and he was professional, courteous and never pushy. Both Sacha and the sales manager Ryan worked together to get ame a deal that was both fair and highly competitive. After the sale Sacha explained everything I needed to know about my new car patiently and made sure I had all my questions answered. I didn't expect to ride away in a new Mustang when I walked into Aaron Ford, Sacha and the team in Poway made it easy and one of my best new car experiences. Thank you so much!, Don A. More

Report | Print

Worked with Tim Brown. Best car buying experience I’ve ever had. Tim went above and beyond to answer questions and support me in securing the best car for me. He is a no pr Best car buying experience I’ve ever had. Tim went above and beyond to answer questions and support me in securing the best car for me. He is a no pressure guy who cares about his customer. Would highly recommend working with Tim abs will be back to see him in the future! More

Report | Print

Thank you Tim for an excellent new 2023 Ford truck purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure to tell him to give you a pay raise:) Best wishes. More

Report | Print

Tim was extremely professional and went out of his way to accommodate us in our purchase. Will be back in future accommodate us in our purchase. Will be back in future More

Report | Print

Fadi is very professional and courteous. He takes his time with his customers and is very patient and responsive. He answers all calls and texts in a very timely manner. He was very pleasant He takes his time with his customers and is very patient and responsive. He answers all calls and texts in a very timely manner. He was very pleasant and easy to work with. I would highly recommend working with him as your sales consultant. More

Report | Print

They have great inventory with friendly staff. You won't be disappointed if you buy car from them. They offer life time warranty on some eligible vehicles at no cost. How cool is that? Keep up the You won't be disappointed if you buy car from them. They offer life time warranty on some eligible vehicles at no cost. How cool is that? Keep up the good work Aaron Ford of Poway. More

Report | Print

Agreed to a price 5k over including windshield replacement package. Then in the financial room, they tried to pull a fast one on me by charging me for the package and trying to hide it in the mont replacement package. Then in the financial room, they tried to pull a fast one on me by charging me for the package and trying to hide it in the monthly payment. Like the car but dealership experience was meh. More

Report | Print