Ryan Light

Katie is a very warm and caring individual that is truly a "people person" who enjoys her work and her clients. She provided me with a wealth of tips and guidance throughout the purchase process. There was a "people person" who enjoys her work and her clients. She provided me with a wealth of tips and guidance throughout the purchase process. There was never a "high pressure" moment with Katie, and she moved a a pace that allowed thought and reflection. She is a very positive person and brings a lot of joy to the table. Given the amazing variety of inventory offerings, Katie did an exceptional job at helping me navigate toward the vehicle that best suited my needs and interests. Also a shout out to Ryan (the tech guy) who gave an amazing overview of the BMW technology in my ride. What an impressive skill set and he really knows his stuff!! More

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My husband and I decided to trade in our car for a BMW X2 they were super nice and accommodating they helped us pick our new car and made the process super easy, the car we picked wasn’t at our BMW location they were super nice and accommodating they helped us pick our new car and made the process super easy, the car we picked wasn’t at our BMW location so the communication with the updates were perfect and as soon as the car came in they called and Sonya West had everything ready to go. Great experience thank you! More

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Four months ago, we made our first visit to Galleria BMW to take a look at a new BMW M850I that was no longer available. On that visit we met Sonya West who quickly became our primary contact at the dealers to take a look at a new BMW M850I that was no longer available. On that visit we met Sonya West who quickly became our primary contact at the dealership. She took great interest in what we were looking for and spent a great amount of time trying to help us find the perfect BMW. When it appeared that the car we wanted just wasn't available, she suggested the possibility of placing an order with the manufacture and from that day forward she assisted us in every way possible to make that dream a reality. Throughout the entire process, which took multiple text, emails and many phone conversations, Sonya patiently led us all the way through the next four months until the car that we desired was delivered to the Galleria BMW dealership. She absolutely made this car buying experience something fun to be a part of. We enjoyed every phase of it and one of the best parts was dealing with a salesperson who obviously loves the brand, loves where she works and loves dealing with people. The entire experience, under her guidance, was very enjoyable. We're very thankful to Sonya and Galleria for making this perhaps one of the best car buying experiences we have ever enjoyed. More

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Sonya was fantastic and so informative and not aggressive or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhib or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhibited great professionalism. More

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We had an excellent car buying experience at Galleria BMW. I was looking for a very specific color and option package. Galleria BMW had a few similar choices but ultimately I ordered an X5 in production BMW. I was looking for a very specific color and option package. Galleria BMW had a few similar choices but ultimately I ordered an X5 in production and it was completed very quickly. Shane Dusang helped me get the exact car I dreamed of. He was available during the entire process and even took my call on a Sunday to close the deal. My car was covered with a drape a huge red bow when I drove over from Florida to pick it up. I got a much better deal and buying experience than at my local dealer. They also deliver. Ryan Light the tech genius helped customize my new 25 X5 settings. He did a great job explaining the new technology settings. He gave great suggestions to truly customize my bmw driving experience. 5 stars! I definitely recommend Galleria BMW for your next BMW. More

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Shane was wonderful as always, very calm and lets you make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and one of the nicest and most up to date dealerships I have ever seen, very comfortable feeling once you walk in the door! This place is by far my favorite dealership to visit weather it’s to buy a new vehicle or get one serviced, I have stopped by several times just to look around. Never met a single person who wasn’t hospitable and very kind. I don’t know how it got this way but I sure hope it stays this way. I have had horrible experiences with other BMW dealerships but never here it is the best! Thanks everyone for another wonderful experience in purchasing a new BMW More

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Dawn was absolutely amazing and took a lot of time with me to find my perfect vehicle!!! me to find my perfect vehicle!!! More

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My experience at Galleria BMW was awesome! I am extremely appreciative of Sonya West and everyone else that helped my buying experience be phenomenal! I am extremely appreciative of Sonya West and everyone else that helped my buying experience be phenomenal! More

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Informative, professional, easy to converse and has everything streamlined from entrance down to the purchase everything streamlined from entrance down to the purchase More

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My wife and I are repeat buyers working Sonya. She made the whole process smooth and easy. I look forward to working with Sonya again. We are both very happy with our new cars. She made the whole process smooth and easy. I look forward to working with Sonya again. We are both very happy with our new cars. More

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