Ryan Hooper
Ryan Hooper at Palmer Dodge Chrysler Jeep Ram

Ryan Hooper

parts manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.9
412 Reviews
4.9

412 Reviews

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412 Reviews of Ryan Hooper

August 26, 2025

Dealership Rating
Employee Rating

This dealership and the people that work here are amazing. They are always so pleasant to work with and are always so helpful! More

by ELITEMOTORS45
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 27, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! Our team is delighted to hear that our dedication to service really shines through. We truly appreciate your time and continued business, and we're always here to help out with future car needs. We look forward to serving you again soon!

August 25, 2025

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I had to bring my 2016 Dodge EcoDiesel in for a fuel pump recall. Unfortunately, my overall experience wasn’t great. The vehicle was at the dealership for a full week, and we never received a call letting us More

by Rommel
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller

Aug 27, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this issue to our attention, Rommel. We're sorry to hear that this was your experience with our team and that our communication fell short of what you deserve. We value your feedback and want to resolve this issue. Please reach out to our team, and we'll work to make things right. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 21, 2025

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Great service and parts department. Always customer service oriented and professional. This is the place to do business for all your Mopar needs! More

by jodyotwell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Keller

Aug 22, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jody! Our team is delighted to know you received excellent service during your visit. We're happy that David and Ryan were able to help you out, and we appreciate your kind words! We look forward to welcoming you back for all future car needs!

August 19, 2025

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I was happy with the service performed on my truck. Truck was fixed the first time. More

by jeffgarcia80
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Keller , Kim

Aug 20, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jeff! We greatly appreciate you taking the time to leave your feedback, and we're delighted our service team was able to help fix your truck. Our team is happy to hear that we delivered excellent service during your visit, and we look forward to serving you again for all future car needs!

August 18, 2025

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Employee Rating

Great customer service! Appointment started in time and they provided constant updates about my service. Definitely a return customer. More

by ddstaples2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Dustin Perry

Aug 19, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! We're happy to hear our service techs provided an excellent and efficient appointment during your visit. Our team looks forward to welcoming you back for your future Dodge servicing needs!

August 06, 2025

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Would not trust anyone else with my truck! Everyone is extremely nice and friendly. Ask for Sarah. More

by pete.mongeau
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Keller , Sarah in service

Aug 07, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, Pete! We're thrilled to hear that you have such a positive experience with our team. Sarah and the entire staff appreciate your trust and are always here to help with your truck needs. Looking forward to seeing you again!

August 05, 2025

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Rich Kinsey was great to work with. He is always very responsive and puts the customer's trust and satisfaction as his top priority. More

by garyroyal
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, David Keller, Dustin Perry , Rich Kinsey

Aug 06, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Gary! We’re thrilled to hear that Rich made your experience a positive one. Customer satisfaction is our priority, and we appreciate your recognition of Rich’s dedication. Looking forward to serving you again!

July 27, 2025

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Always go above and beyond to maintain the fleet. There is a true sense of urgency. Always getting me in and out in a timely manner. More

by abiggins678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron, Lee Brown, Brandon Miller , Kim

Jul 28, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that our team consistently meets your fleet needs with urgency and efficiency. Your satisfaction is our top priority, and we look forward to serving you again!

June 17, 2025

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Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

by GWALTNEY4801
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller

Jun 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experiences over the years. We look forward to continuing to serve you!

June 14, 2025

Dealership Rating
Employee Rating

I had an awesome experience at Palmer Dodge thanks to Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, frien More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear about your smooth experience with Luis and the hassle-free service you received. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future!

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