Ryan Heine

Lucas our sals guy was great. Impressive facility and lots of inventory. Had an issue with the purchase price after taking delivery, but they honored there asking price and refund Impressive facility and lots of inventory. Had an issue with the purchase price after taking delivery, but they honored there asking price and refunded the difference. More

by maman0 Verified Customer Verified Customer

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Bought truck, back at dealer to get worked on 2 weeks later, not very happy ! later, not very happy ! More

by EHUDSON123 Verified Customer Verified Customer

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The staff that worked with me were knowledgeable and patient with me. I had multiple questions and answered the questions patient with me. I had multiple questions and answered the questions More

by Stachs68 Verified Customer Verified Customer

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Excellent dealership. Friendly and courteous. John is an excellent salesman. Would definitely do business with lake ford again. Friendly and courteous. John is an excellent salesman. Would definitely do business with lake ford again. More

by ajetziba Verified Customer Verified Customer

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Everything we real smooth Michael was excellent. Sales manager was perfect. One of the best experiences buying a vehicle. Sales manager was perfect. One of the best experiences buying a vehicle. More

by Charleyhog Verified Customer Verified Customer

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Very friendly no pressure sales. Very honest and respectful when answering my questions. Would highly recommend Very honest and respectful when answering my questions. Would highly recommend More

by dareidjr Verified Customer Verified Customer

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The service was amazing! ! Alec came all the way out, about 30 min, just to pick me up to look at cars!! Everyone was hospitable and friendly! The only thing I would've done d ! Alec came all the way out, about 30 min, just to pick me up to look at cars!! Everyone was hospitable and friendly! The only thing I would've done differently was all more questions. I did feel rushed a bit. I felt like they knew sumin was wrong with the car they were selling me and just wanted it off the lot lol idk why. I needed to be more assertive and that's not all their fault for sure. Alisa had a very smooth schpeal about everything and she was very knowledgeable and friendly! Everyone I interacted with at Lake Ford was amazing!!! Car is still running well team!! Thanks again for everything!! They managed to make things work with MY budget!!... they're good!!! More

by leannemartens Verified Customer Verified Customer

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We are very happy with our recent purchase from Lake Ford — our third. Everyone was very knowledgeable and made sure our vehicle was the perfect fit for our lifestyle and budget. Our salesman, Chris, was a g — our third. Everyone was very knowledgeable and made sure our vehicle was the perfect fit for our lifestyle and budget. Our salesman, Chris, was a great communicator. Overall, it was a pleasant experience. More

by hart10779 Verified Customer Verified Customer

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Made the experience as painless as possible. Good communication from all involved. Alec is very personable Good communication from all involved. Alec is very personable More

by barbara.kintop Verified Customer Verified Customer

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Man this has to be the best car buying experience I've ever had, bar none! I have never purchased a vehicle long distance before, but when I couldn't find what I was looking for locally I decided to give ever had, bar none! I have never purchased a vehicle long distance before, but when I couldn't find what I was looking for locally I decided to give it a shot. I couldn't be more pleased! Lake Ford had exactly what I was looking for and when I inquired about the truck I was interested in, Mike contacted me back almost immediately, on his day off! He went into the dealership and sent me tons of pictures and videos of the truck. He was transparent about everything and went above and beyond to answer any question or concern I might have. Knowing it might take a while to hammer out the details long distance, they allowed be to put a refundable deposit down on the truck so it wouldn't get sold out from under me. We had the loan and sales papers signed in less than 48 hrs and my dream truck was on its way to me in TN! While we were getting that done there were a few minor cosmetic things they took care of without me even asking!!! And to see the work they put into this truck once they got it in before they sold it to was also amazing. They clearly care about selling high quality vehicles and will not knowingly sell you a car that needs work. I know for a fact that none of the cars I have previously purchased from other dealerships were in near as good of condition as the truck Mike helped me purchase. Once the sales papers were signed the truck was on its way to me and I got it within about 3 business days! I never expected as good a car buying experience as this one, especially being out of state. Mike was on top of everything the whole time and really put my mind at ease. I would highly recommend Lake Ford and Mike to anyone looking for an awesome car buying experience!!! More

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