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Ryan Hayes
Ryan Hayes at Murgado Lincoln of Chicago

Ryan Hayes

Parts & Accessories Specialist

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.9
7 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

14 yrs, 2 mos

4.9

7 Reviews

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7 Reviews of Ryan Hayes

June 12, 2025

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Employee Rating

It’s getting better and I think that you will get better soon the longer you get more established at this location! More

by bcrossley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Ali Bilal, Assad Hamzeh, Gabe Diaz, Joshua Smith, Julio Garcia , Jessica Hernandez

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Jun 17, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We agree with you and look forward to serving you for many years to come.

May 30, 2025

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Employee Rating

This was my 2nd visit, a lot of confusion, even with appointment. No car wash. More

by saraheharrod
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 02, 2025

Murgado Lincoln of Chicago responded

We apologize for the confusion during your visit and for not meeting your expectations with the car wash. We appreciate your feedback and will work to improve the appointment process and service experience.

April 07, 2025

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Employee Rating

Charles made my experience great. Ryan did a great job providing me with accessories. Julio went beyond my expectations. I would recommend Murgado ford to my family and friends. More

by Adam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Chitava, Julio Garcia

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Apr 11, 2025

Murgado Lincoln of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

April 07, 2025

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Employee Rating

Ryan was very helpful and courteous. Simple oil change, he fixed an issue with my license plate and pointed out a few other minor issues. More

by blindstrom
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Murgado Lincoln of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 06, 2025

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Employee Rating

Very helpful very friendly. Everyone does everything they can to make your visit a good one. More

by rodwr402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Mikelle Lyons

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Mar 10, 2025

Murgado Lincoln of Chicago responded

This is fantastic to hear! Thank you for sharing your positive experience! We're thrilled to hear that everyone went above and beyond to make your visit enjoyable. We look forward to serving you again soon!

February 17, 2025

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Employee Rating

The dealership over the phone were very courteous and professional, the person who picked up my car if our back was very kind and professional, I would most likely recommend your service to my friends More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Ortiz

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Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience over the phone and with the person who picked up your car. We appreciate your recommendation and look forward to serving you and your friends in the future!

February 16, 2025

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Employee Rating

Steve Vihnanek and staff are very pleasant to work with. Steve answered my question s More

by Klosacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Jon Christensen, Joshua Smith , Aimmey Garcia, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz, Steve Vihnanek

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Feb 19, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that Steve and the team provided a pleasant experience and answered your questions. We appreciate your support!

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