Ryan Grande

‼️Buyer Beware‼️ I’m writing this review to warn other buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warran buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warranties, which were listed on my paperwork as “accessories.” I repeatedly asked multiple times if these warranties could be removed. Each time, I was told they came with the vehicle and could not be taken off. I went forward with the purchase because I genuinely love the truck and I still do, but something didn’t feel right. I contacted the warranty companies directly, and they informed me that the warranties actually come with the vehicle for free and that there should have been no cost at all. I immediately contacted the dealership. Over the past two months, I have been run around nonstop, despite being told over the phone, via email, and through text messages that the warranties would be canceled and the money refunded to my lender. As of today, that has not happened. Because of this, I have filed formal complaints with: • The Attorney General • The Department of Highway Safety and Motor Vehicles (Dealer Compliance) I have also attached a photo of my proposal so others can see how the warranties were misrepresented as “accessories.” Please be very careful when reviewing your paperwork here. Ask questions, read everything line by line, and do not assume anything “comes with the car.” Learn from my experience and don’t fall for it. More

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Good deal but it too long to close The Passat is clean and comfortable. Will consider this dealership in the future and comfortable. Will consider this dealership in the future More

by mara_80234 Verified Customer Verified Customer

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Volkswagen of North Tampa is always super helpful anytime I have issues with my vehicle. They make it easy to schedule appointments and do their best to complete the service quickly. Eddie/Edward in service I have issues with my vehicle. They make it easy to schedule appointments and do their best to complete the service quickly. Eddie/Edward in service was extremely helpful and made sure to answer all of the questions that I had regarding the services being completed. He assisted with making sure I made the right decision for my new tire, and explained in detail, the work that was done to fix the issue with my check engine light. I would 100% recommend him as a service professional, and really appreciated his help. More

by baileyottman Verified Customer Verified Customer

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Buy a car here if you want to, or do not if it suits you More

by SCHERERMATTYice Verified Customer Verified Customer

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I bought a car from out of town. When I arrived to the dealership the process was relatively fast. When I arrived to the dealership the process was relatively fast. More

by dauntehenderson Verified Customer Verified Customer

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My name is Daniel my salesman was Ryan he was absolutely amazing to work with very knowledgeable and extremely helpful with the entire process. I also dealt with Connor the finance manager he is absolutely amazing to work with very knowledgeable and extremely helpful with the entire process. I also dealt with Connor the finance manager he is absolutely awesome! I would recommend anyone and everyone to purchase a vehicle from them they awesome people to make a deal with! More

by DLeonard Verified Customer Verified Customer

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Effective, knowledgeable, professional and kind. I was greeted promptly. The inventory exceeded expectations and the rates were low. I was greeted promptly. The inventory exceeded expectations and the rates were low. More

by raphaeltaft Verified Customer Verified Customer

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Ryan our salesman really worked with me to find the right deal. We appreciated his efforts. deal. We appreciated his efforts. More

by networkdominance3 Verified Customer Verified Customer

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Ryan was really easy to deal with and made purchasing the car an easy process. car an easy process. More

by mw1028 Verified Customer Verified Customer

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Very friendly staff. Had a great selection. But the process took way too long. Too many people were involved. And each step took way too long. I was at the dealership for Had a great selection. But the process took way too long. Too many people were involved. And each step took way too long. I was at the dealership for over 4 hours. More

by MC Verified Customer Verified Customer

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