Ryan Franklin
Ryan Franklin at New Motors

Ryan Franklin

Subaru Sales

New Motors

8670 Peach St
Erie, PA 16509

4.9
109 Reviews

Ryan was born in Wiesbaden, Germany and grew up in Chesapeake Beach, Maryland (just south of Washington, D.C.) right on the Chesapeake Bay.  He graduated from Northern High School and also earned a Bachelor's Degree in Photography and Computer Imagery from Shepherd University.  Ryan started working for New Motors in March of 2017 after relocating with his wife and their two "fur babies, Oscar (dog) and Chauncey (cat)."  Ryan believes that automobiles are an extension of someone's personality and are more than just a means of transportation.  In college, his senior project focused on that relationship photographing people and their modes of transportation together.  After graduating from college, he married his high school sweetheart and has moved from one end of the country to the other.  Before working at New Motors, he was the Photography Editor for a transmission parts company.  Ryan's loyalty to the Subaru brand lead him to eventually sell them!   He looks forward to meeting you!

4.9

109 Reviews

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Dealership Experience

9 yrs, 1 mo

Industry Experience

12 yrs, 5 mos

109 Reviews of Ryan Franklin

October 18, 2025

Dealership Rating
Employee Rating

We’ve had great experiences with sales people, the service dept & the Subaru new car manager. More

by Thundersalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kolenda

Oct 20, 2025

New Motors responded

We are delighted to get your review of New Motors. Thank you so much!

October 02, 2025

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Awesome experience for the purchase of my 2025 Subaru Ascent there was no pressure and it was stress free from the start of looking at the vehicle to the end of the purchase. I would recommend everyone More

by alabamapa1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Francis , Michele Happy

Oct 03, 2025

New Motors responded

Thank you for this fantastic review! We're happy to hear your experience was stress-free and pressure-free from start to finish. We hope you enjoy your 2025 Subaru Ascent, and we hope to see you again at New Motors!

October 02, 2025

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New Motors still has a personal touch when so many dealers just go through the motions. I recently purchased a new Legacy from Steve Kolenda . This is the 2nd Legacy I've purchased from him. I am a More

by happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kolenda , Noah in service dept. and Nate in finance

Oct 03, 2025

New Motors responded

Thank you for your thoughtful review and repeat business! We’re so glad you felt at ease with Steve and our team. We truly value your confidence in us. Congrats on your new Subaru Legacy, and thanks again for choosing New Motors!

September 30, 2025

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Great experience with Adam. Knowledgeable and friendly. Returning customer from six years ago. Nice to see that the dealership rewards good employees within the company. Easy t More

by prettyswimmer0912
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Yingling

Oct 01, 2025

New Motors responded

Thank you for your kind words and for being a returning customer at New Motors! We're thrilled to hear that Adam provided excellent service.

September 22, 2025

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Had purchased a subaru outback from New Motors many years ago and returned when looking for a new used outback recently. Did not start off well as the car I had made a preliminary offer on was not available More

by johnguth
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Eisinger

Sep 23, 2025

New Motors responded

John, thank you for your return business and for sharing your feedback about the experience with our team. We apologize for any initial communication missteps and are glad to hear things were resolved. If you need anything else down the road, don't hesitate to reach out.

August 02, 2025

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Had a great car buying experience at New Motors Subaru in Erie, PA on July 31, 2025. Shane Harney initiated the sale for me and Mike Francis spent hours facilitating the buy. Mike was instrumental in getti More

by Jack
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Recommend Dealer
Yes
Aug 05, 2025

New Motors responded

Jack, it's awesome to hear our team made your car-buying experience smooth and enjoyable. Your feedback means a lot to us, and we hope you enjoy your new Subaru! Safe travels! - New Motors

July 08, 2025

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Everyone was kind and courteous and very informative. I loved the follow up review of all the new features and how to access them. More

by jayekm
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Vollant, Beth Moski

Jul 08, 2025

New Motors responded

We're happy to hear that our team was so informative and attentive. Thank you for choosing New Motors Subaru!

February 05, 2025

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I recently purchased a new Subaru Forester. When I arrived I was met by Adam Yingling who walked me through the sales process. He exhibited professionalism and provided a level of confidence wi More

by joseph.kowalski38
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Murphy, Beth Moski , Adam Yingling

Feb 05, 2025

New Motors responded

Joseph, we're delighted to hear that Adam made your experience at New Motors so smooth and enjoyable. Thank you for recommending us and sharing your positive feedback! Enjoy every mile in your new Subaru Forester!

January 25, 2025

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Everyone was very accommodating and nice to be around especially Stephen Kolenda. He was really great. More

by specialmadejoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kolenda, Beth Moski

Jan 27, 2025

New Motors responded

We're delighted to hear that Stephen and the team at New Motors made your experience a pleasant one. Thank you for sharing your positive feedback!

January 24, 2025

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Employee Rating

Recently I completed the purchase of my 2025 Outback at New Motors, with sales person Shane Harney. I was delighted to drive it home. Shane is very personable, professional and knowledgeable. He helped More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Harney , Michelle Happy

Jan 24, 2025

New Motors responded

Eddie, we're so glad to hear that Shane made your experience at New Motors enjoyable and pressure-free. It's wonderful to know you've been a loyal customer for 45 years! Enjoy your new 2025 Subaru Outback, and we'll be here whenever you need us.

Jan 24, 2025

Eddie responded

***see above***

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