Ryan Edwards

Was told one price over the phone and it almost doubled at time of pickup. at time of pickup. More

by bogarts Verified Customer Verified Customer

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Ryan explained everything to me and was very clear on the process. He called me to let me know all updates. process. He called me to let me know all updates. More

by SHERRY_COE Verified Customer Verified Customer

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Ryan was very professional and the place was really clean.Don’t take my car anywhere else. clean.Don’t take my car anywhere else. More

by lorraineholt62 Verified Customer Verified Customer

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Everything went smooth and quick and didn’t try and sell me anything I didn’t need. me anything I didn’t need. More

by AUSTIN_DUNC07 Verified Customer Verified Customer

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They are all super nice, doesn't try to up sale me. All around wonderful place. Will be back !! All around wonderful place. Will be back !! More

by beetle631 Verified Customer Verified Customer

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I am very grateful to now have a Ford dealership in Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very friendly and informative. More

by DOIT14 Verified Customer Verified Customer

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My car was ready within 1 hour for oil change. I appreciated that Ryan was able to pull my car right in. I appreciated that Ryan was able to pull my car right in. More

by MTHOOD1977 Verified Customer Verified Customer

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Parts from hinge repair are loose and a door trim piece is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived and you didn’t know. The kid at service is just to lame. So I was expecting under new management a far better experience. You failed in all facets of knowing what you are doing! More

by markariagno Verified Customer Verified Customer

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I purchased my vehicle from your dealership and will have you change my oil from now on. you change my oil from now on. More

by penceheating Verified Customer Verified Customer

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Waited 1 hour and 40 minutes for an oil change, which is way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said next service at 139,089 miles (my vehicle has 60,000 miles). The backing from the sticker was also left in the cup holder, not a huge deal but it all adds up to a not so good experience. More

by JULIEW5 Verified Customer Verified Customer

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