Ryan Doverspike

An Extraordinary Service Experience, Worth the Drive from Illinois From the moment I pulled in, I knew this place was different. Before I could even shut off my SUV, a smiling gentleman welcomed me and wa Illinois From the moment I pulled in, I knew this place was different. Before I could even shut off my SUV, a smiling gentleman welcomed me and waved me in, and I had to restart my vehicle just to keep pace with their promptness! The facility was impeccably clean, and every team member greeted me with a genuine smile that sparkled in their eyes. I was helped immediately and escorted to a comfortable, full-service lounge while my vehicle was taken in for service. As a home health nurse, my car is my livelihood, and arriving with multiple warning lights on the dash is stressful. As a woman, it can also feel intimidating to deal with transportation troubles while responsible for patients' care. The kindness I received here put me completely at ease. In the lounge, everyone who passed by greeted me and asked if I needed anything. I felt truly looked after. I soon received a video showing exactly what was happening with my car, and the service manager walked me through the text app so I always knew where things stood. Best of all, the issue could be fixed during my visit, so there were no return trips to schedule. For a home health nurse, downtime means lost wages, so that efficiency meant the world to me. Before long, my vehicle came back washed, cleaned, and fixed, and for far less than I had expected with that many warning lights. I was back on the road in time to complete a full day of work. I made the drive from Illinois to make sure the right people took care of me, and I found my forever home for future car purchases and all of my maintenance. Thank you for making me feel comfortable when I was feeling as low as possible. No wonder everyone there is smiling! Genuine kindness, fair prices, a spotless facility, and an incredibly sincere staff. A special thank you to Ryan Doverspike, and kudos to the owners for assembling such high-quality products and people. More

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