Always friendly and gone that extra mile!
I don't worry about getting extra unnecessary things done if they aren't needed. I've asked about things and they are honest letting me know i had pl
I don't worry about getting extra unnecessary things done if they aren't needed. I've asked about things and they are honest letting me know i had plenty of mileage left before needing it done. Thank you guys are awesome!
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by 8VALDEZ755
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for choosing Cumberland Chrysler Dodge Jeep Ram and taking the time to review us. We strive to empower each customer with an outstanding, honest and exceptional experience in our store and we are glad that we achieved this goal with you!
We believe that building a strong relationship of trust between us and our customers is just as important as giving them quality product support. It's great to hear that we were open and honest in letting you know when you wouldn't need something done just yet.
We hope to see you again soon! Please let us know if there is anything else we can do for you or if you have any questions about any of our services or vehicles.
Love them, they always do such a great job.
Thank you for all you do.
Thank you for all you do.
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by RONDA_GORE
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words. We are so glad that we could provide a great experience every time. At Cumberland Chrysler Dodge Jeep Ram, your satisfaction is our top priority and we really appreciate that you took the time to leave us such a great review. We look forward to seeing you again soon!
Excellent service took care of my vehicle very well in a
easy timeframe and also give me something to drive great service rider Mark Martin
easy timeframe and also give me something to drive great service rider Mark Martin
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by PHILGMARTIN
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for taking the time to leave a review. Our team at Cumberland Chrysler Dodge Jeep Ram is delighted to hear that we were able to provide you with excellent service in an easy timeframe and give you something to drive. We appreciate your recognition of our service rider, as it's encouraging for us when customers such as yourself take the time to single out individuals who have shown great care during their stay. We look forward to helping with any future needs or questions you may have.
The tech that I dealt with was very knowledgeable
friendly and courteous.
As a garage owner myself, it was a pleasure to deal with your service department.
friendly and courteous.
As a garage owner myself, it was a pleasure to deal with your service department.
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by onestopauto68
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your review of Cumberland Chrysler Dodge Jeep Ram, we appreciate that you took the time to step away from your business to take care of your vehicle. We are so grateful to have staff at the dealership that have gone out of their way to provide you with quality service and look forward to hearing about any other great experiences you've had here.
We understand how important it is to receive quality customer service and make sure that our technicians are always up-to-date on the latest in automotive technology and tools, so they can provide guests with reliable services. It's wonderful to hear that this tech was knowledgeable, friendly and courteous - thanks for pointing out those qualities!
Thank you again for choosing Cumberland Chrysler Dodge Jeep Ram, we hope to see you soon.
The best service and Friendly I like to go there
So
fast service good good
fast service good good
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by Kenny
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
We are delighted to hear you had a positive experience at Cumberland Chrysler Dodge Jeep Ram! We take pride in offering quality customer service, and we're glad that our friendly staff was able to provide you with the speed and convenience you needed.
We strive to do whatever it takes to meet your needs and look forward to seeing you again soon. Thanks for choosing Cumberland Chrysler Dodge Jeep Ram!
Great Service Dept Service advisor keep me advised and
kept on top of my vehicle while bing worked on thank you so very much for a smooth service today keep it going l will be back and will recommend to e
kept on top of my vehicle while bing worked on thank you so very much for a smooth service today keep it going l will be back and will recommend to everyone.
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by s.riffey429
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chad Hancock
, Chelsea Davis, Joseph
Feb 21, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for leaving such a positive review. We're happy to hear that our Service Department was able to take care of your vehicle and that you were kept informed throughout the process. We hope you'll come back to see us again in the future!
I always get good and quick service at the dealership.
This time i was there because of having problems with one of my keys fo my challenger and?they reprogrammed it quick. The only problem that i have ha
This time i was there because of having problems with one of my keys fo my challenger and?they reprogrammed it quick. The only problem that i have had is that when i brought my car and i returned a short time later to purchase a extended warranty the one i brought was not Chrysler but a off brand bevause i was not told about the Chrysler warranty or offered that option , i didn't know anything about the Chrysler warranty until i started getting e mails when my original was about to expire and that is very disappointing because i wanted everything with my investment in my car to be Dodge brand to keep its value.
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by DONCRABTREE5151
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate it!
Great customer service.
Very friendly. Always called back. My jeep is running much better. Will go back.
Very friendly. Always called back. My jeep is running much better. Will go back.
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by darrennichols1997
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your review of Cumberland Chrysler Dodge Jeep Ram, we're glad to hear that you had a positive experience and everything turned out as expected. We appreciate your business and hope to serve you again in the future.
Always have a great experience here at Cumberland CDJR.
The whole staff is always so kind and helpful. People we can truly rely and depend on. Thank you!
The whole staff is always so kind and helpful. People we can truly rely and depend on. Thank you!
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by FIRE4JESUS777
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Garrett
, Randy Callis, Chelsea Davis
Jan 28, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words, we're happy to have you as a customer! The Cumberland team is here to serve and we appreciate your business.
Great customer service.
Always make time to squeeze us in and keep their patience while we make our decisions. Thank you for working as a team to get everything accomplished
Always make time to squeeze us in and keep their patience while we make our decisions. Thank you for working as a team to get everything accomplished.
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by FIRE4JESUS777
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Randy Callis, Chelsea Davis
Jan 14, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're glad to hear that our team was able to provide great customer service and that you found everything to be accomplished. Thanks again for your review!