Ryan Claudin
Ryan Claudin at Lexus Carlsbad
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Ryan Claudin

Service Consultant

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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59 Reviews
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59 Reviews

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59 Reviews of Ryan Claudin

May 16, 2022

Dealership Rating
Employee Rating

Great service with the people I interacted with, and everything was done in a timely fashion More

by RACHELMDYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Dorschel

May 19, 2022

Lexus Carlsbad responded

Hello RACHELMDYER, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate your time and we hope to be able to serve you in the future. Thank you for choosing our dealership for your service needs. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 13, 2022

Dealership Rating
Employee Rating

Was very happy with the service, all the people were friendly, and completed the work professionally More

by jarrettconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Lexus Carlsbad responded

Hello jarrettconstruction, Thank you for taking the time and sending us your feedback. We sincerely appreciate you choosing us for your service needs and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 11, 2022

Dealership Rating
Employee Rating

Excellent service as always ! Great service advisor and as always a great service at the service department More

by fernando.igartua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Lexus Carlsbad responded

Hello fernando.igartua, Thank you for taking the time and sending us your feedback, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 10, 2022

Dealership Rating
Employee Rating

Ryan is the Best Service Rep I have ever met in the service department of Lexus More

by jessica888c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Lexus Carlsbad responded

Hello jessica888c, Thank you for taking the time and sending us your feedback. We are happy to know that your service was excellent and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 09, 2022

Dealership Rating
Employee Rating

My rep Ryan went above and beyond to help update my defective audio screen, customer care and service was outstanding! More

by JUSTIN.STICKELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Castillo

May 19, 2022

Lexus Carlsbad responded

Hello JUSTIN.STICKELMAN, Thank you for kindly taking the time and sending us your feedback, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 06, 2022

Dealership Rating
Employee Rating

Great customer service. Wonderful lounge and loaner cars. Easy drop off and pick up when service is completed. More

by MYMMBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Lexus Carlsbad responded

Hi MYMMBR, Thank you for servicing your vehicle with Lexus Carlsbad. Happy to hear that you were able to utilize the lounge and loaner option. Our hopes are that you are provided with a great service experience. We are always looking to improve and take the guest experience to the next level. If you ever have any input, we truly take our guest comments to heart. Lori Smith Customer Care Manager lsmith@lexusescondido.com (760)871-6353

May 05, 2022

Dealership Rating
Employee Rating

Great location! Great service! Clean facility! Very professional and knowledgeable service advisor. Would recommend to friends More

by YFEI620
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dino Asfour

May 24, 2022

Lexus Carlsbad responded

Hello YFEI620, Thank you for taking the time and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022

Lexus Carlsbad responded

Hi YFE1620, Thank you for sharing that you would recommend us to your friends. The best compliment that we could receive, so appreciate the 5 star review. We look forward to assisting you with your next visit. Thank you, Lori Smith Customer Care Manager wecare@lexuscarlsbad.com

May 05, 2022

Dealership Rating
Employee Rating

I love Lexus of Carlsbad! Great service! Very fast and effortless to get in and get out. More

by sandrazeldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello sandrazeldes, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022

Lexus Carlsbad responded

Hello sandrazeldes, We are so happy to hear that your service experience was great. 5 stars are truly appreciated and we look forward to assisting you with your next service visit. Thank you, Lori Smith Customer Care Manager wecare@lexuscarlsbd.com

May 03, 2022

Dealership Rating
Employee Rating

The service department is always very accommodating and my service rep Ryan is was great. More

by MIMPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello MIMPALA, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to serve you in the future as well. Have a lovely day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 02, 2022

Dealership Rating
Employee Rating

The service was awesome and the staff was very friendly and courteous. I never encountered any problems or issue on my car for almost 5 years. Ryan was very knowledgeable and very professional in handling More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Castillo, Ashley Dorschel

May 24, 2022

Lexus Carlsbad responded

Hello Lester, Thank you for taking the time and giving us your feedback and 5 stars, we sincerely appreciate you and we look forward to your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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