Ryan Chisholm | Page 5

Less than stellar buying experience: sales department was not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the process took many hours more than it should have and I probably should have trusted my gut and went to a different dealership to finalize a purchase. Car had a load of problems (not the dealership's fault, but Mazda's fault due to poor workmanship). Constantly misaligned steering, buzzing/vibrating engine at certain speeds, and a complete transmission failure at 8,000 miles on the odometer led to me visiting the service center many times over my last seven months of ownership. Communication was okay or poor at most times with the service department. The work got done each time, and loaners were made available, but the overall experience working with the survey department leads me to believe that they are understaffed or new procedures need to be put in place to ensure customers are kept up to date with what is happening while their vehicle is in for service. More

by mpolizzotti Verified Customer Verified Customer

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Great Team this was our second vehicle from them after an accident with the first thank you for the help and great deal! accident with the first thank you for the help and great deal! More

by derek3ptr Verified Customer Verified Customer

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This is my 3rd vehicle from Werner Mazda and I have to say they have provided exemplary service from beginning to end with each purchase. Highly recommended say they have provided exemplary service from beginning to end with each purchase. Highly recommended More

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Another great experience at Werner Mazda! Cameron was very professional and polite. He took the time to help me figure out which vehicle would be best for my needs and was patient as I reques Cameron was very professional and polite. He took the time to help me figure out which vehicle would be best for my needs and was patient as I requested multiple numbers and weighed them all. This is my second Mazda purchased here. I highly recommend Werner Mazda! More

by pmcatanzaro Verified Customer Verified Customer

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They don’t harass you They just deliver On time every time Werner’s temperament is spread though out the entire organization. Calm, clean , friendly, hard working to please you This is my 7th or 8t time Werner’s temperament is spread though out the entire organization. Calm, clean , friendly, hard working to please you This is my 7th or 8th MAZDA. I stopped counting. More

by sales@airmax.net Verified Customer Verified Customer

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“I had an outstanding experience with this service. They assisted me in finding a vehicle within my budget that fully met my expectations. Their efficiency and time-saving approach were highly commenda They assisted me in finding a vehicle within my budget that fully met my expectations. Their efficiency and time-saving approach were highly commendable. I highly recommend their services.” More

by eljelo Verified Customer Verified Customer

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I would have to say that it was a pleasure dealing with everyone at your dealership. They were all very helpful and went out of that way to make sure that I was all set. I will definitely recommend you guy everyone at your dealership. They were all very helpful and went out of that way to make sure that I was all set. I will definitely recommend you guys to everyone possible that is looking for a new vehicle. More

by jkquattrucci Verified Customer Verified Customer

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Good and fast service. Simple buying process. Salesman was very helpful. I’d buy from them again Simple buying process. Salesman was very helpful. I’d buy from them again More

by Tim Verified Customer Verified Customer

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The entire process was smooth. From the moment I walked in to checkout what they had for inventory to the moment we picked up the vehicle we purchased. I definitely recommend this From the moment I walked in to checkout what they had for inventory to the moment we picked up the vehicle we purchased. I definitely recommend this place More

by Danyb65 Verified Customer Verified Customer

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Had an overall positive buying experience. Everyone at Werner Mazda was nothing but helpful, kind and respectful. Everyone at Werner Mazda was nothing but helpful, kind and respectful. More

by mskar97 Verified Customer Verified Customer

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