Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ryan Carroll
Ryan Carroll at Jerry's Toyota
Refer Me

Ryan Carroll

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

Contact Me
4.1
19 Reviews
4.1

19 Reviews

Write a Review

19 Reviews of Ryan Carroll

February 12, 2025

Dealership Rating
Employee Rating

Technician, Sunny was great as always. Very thorough but never oversells. I will keep going back. More

by jsgood340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Daughtry

Report | Print
Feb 12, 2025

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! We look forward to having you back.

February 12, 2025

Dealership Rating
Employee Rating

Very unhappy w the communication and do not wish an encounter w Jerry’s toyota on my worst enemy More

by U
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Report | Print
Feb 13, 2025

Jerry's Toyota responded

Thank you for taking the time to detail your experience, our service manager will be happy to discuss your visit further at jmontoya@jerrysautogroup.com.

February 07, 2025

Dealership Rating
Employee Rating

REPAIRS WERE DONE ON TIME. GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHI More

by lou.tomaschko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Standish, Yolanda Daughtry, Kris Brunson, Joe Kramer, Stacye Giallousis, Jeffrey Morton, Jamie Christopher, Amanda Sering, Joe Foremann

Report | Print
Feb 10, 2025

Jerry's Toyota responded

We appreciate your detailed account of your visit to our service department! Your comments have been heard and will be brought to the notice of management so we can better serve you and our other customers.

November 27, 2024

Dealership Rating
Employee Rating

Very efficient and helpful. People were very nice.We will be back in a few months. More

by Darth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Standish

Report | Print
Dec 09, 2024

Jerry's Toyota responded

Thank you for your kind words, Darth! We're glad to hear that you had a positive experience at Jerry's Toyota. We appreciate your business and look forward to serving you again in the future.

October 24, 2024

Dealership Rating
Employee Rating

I always have a great fantastic pleasurable experience at Jerry’s Toyota The service is first class More

by Batmanthomasmcbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2024

Jerry's Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Jerry's Toyota. Our team strives to provide top-notch service, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future!

October 03, 2024

Dealership Rating
Employee Rating

I have bought my last two cars from Jerry’s Toyota. And will happily do again when necessary. The service is also excellent, informative. Ryan made this maintenance easy. All is much appreciated! . More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2024

Jerry's Toyota responded

We're thrilled to hear that you've had such positive experiences with us at Jerry's Toyota. Our team strives to provide exceptional service, and we're delighted to know that we met your expectations. Thank you for highlighting Ryan's excellent work. We're proud to have such dedicated team members who go above and beyond to ensure our customers are satisfied. We look forward to serving you again in the future.

August 11, 2024

Dealership Rating
Employee Rating

Service was excellent I highly recommend getting your service done there I was definitely a happy camper when I left More

by michaelbhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 12, 2024

Jerry's Toyota responded

Thank you for your recommendation, we appreciate your business!

Aug 21, 2024

Jerry's Toyota responded

Thank you for the recommendation!

July 25, 2024

Dealership Rating
Employee Rating

They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer More

by Bmoresportsfan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Standish, Yolanda Daughtry, Dora Sullivan, Joe Kramer, Stacye Giallousis, Jeffrey Morton , Ellen Boyd, Tammy Farley, Mary Lee, The entire service department

Report | Print
Jul 26, 2024

Jerry's Toyota responded

Thank you for providing your feedback, we are sad to hear that you had an unpleasant experience with Jerry's Toyota. We will provide this review to management. If you would like to discuss this issue further please do not hesitate to contact mattb@jerrysautogroup.com.

May 31, 2024

Dealership Rating
Employee Rating

Ryan was a great service advisor and had me in and out in no time! More

by jasonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Daughtry

Report | Print
Jun 03, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Ryan!

April 25, 2024

Dealership Rating
Employee Rating

Very professional, quick service in a comfortable environment. Kind service members willing to go the extra mile. More

by chuka.qrt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2024

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively!

1
2

Dealership Inventory (354 Vehicles)

new 2025 Toyota Crown Signia car, priced at $46,365
2025 Toyota Crown Signia
new
Storm Cloud exterior
Automatic
All-wheel Drive
$46,365
View Details
used 2022 Chrysler Pacifica car, priced at $45,922
2022 Chrysler Pacifica
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive
$45,922
View Details
new 2025 Toyota Corolla car, priced at $24,068
2025 Toyota Corolla
new
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
$24,068
View Details
used 2020 Mercedes-Benz AMG E 53 car, priced at $43,777
2020 Mercedes-Benz AMG E 53
used
Black exterior
Automatic
All-wheel Drive
$43,777
View Details
used 2020 Volkswagen Tiguan car, priced at $22,988
2020 Volkswagen Tiguan
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
$22,988
View Details
used 2022 Chrysler Pacifica car, priced at $24,988
2022 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
$24,988
View Details
View All Inventory