Ryan Carroll
Ryan Carroll at Jerry's Toyota
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Ryan Carroll

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.2
16 Reviews
4.2

16 Reviews

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16 Reviews of Ryan Carroll

November 27, 2024

Dealership Rating
Employee Rating

Very efficient and helpful. People were very nice.We will be back in a few months. More

by Darth
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Standish

Dec 09, 2024

Jerry's Toyota responded

Thank you for your kind words, Darth! We're glad to hear that you had a positive experience at Jerry's Toyota. We appreciate your business and look forward to serving you again in the future.

October 24, 2024

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I always have a great fantastic pleasurable experience at Jerry’s Toyota The service is first class More

by Batmanthomasmcbryant
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Recommend Dealer
Yes
Oct 24, 2024

Jerry's Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Jerry's Toyota. Our team strives to provide top-notch service, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future!

October 03, 2024

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Employee Rating

I have bought my last two cars from Jerry’s Toyota. And will happily do again when necessary. The service is also excellent, informative. Ryan made this maintenance easy. All is much appreciated! . More

by Janet
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Recommend Dealer
Yes
Oct 04, 2024

Jerry's Toyota responded

We're thrilled to hear that you've had such positive experiences with us at Jerry's Toyota. Our team strives to provide exceptional service, and we're delighted to know that we met your expectations. Thank you for highlighting Ryan's excellent work. We're proud to have such dedicated team members who go above and beyond to ensure our customers are satisfied. We look forward to serving you again in the future.

August 11, 2024

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Service was excellent I highly recommend getting your service done there I was definitely a happy camper when I left More

by michaelbhunter
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Recommend Dealer
Yes
Aug 12, 2024

Jerry's Toyota responded

Thank you for your recommendation, we appreciate your business!

Aug 21, 2024

Jerry's Toyota responded

Thank you for the recommendation!

July 25, 2024

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They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer More

by Bmoresportsfan60
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Recommend Dealer
No
Jul 26, 2024

Jerry's Toyota responded

Thank you for providing your feedback, we are sad to hear that you had an unpleasant experience with Jerry's Toyota. We will provide this review to management. If you would like to discuss this issue further please do not hesitate to contact mattb@jerrysautogroup.com.

May 31, 2024

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Ryan was a great service advisor and had me in and out in no time! More

by jasonp
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Recommend Dealer
Yes

Other Employees Tagged: Yolanda Daughtry

Jun 03, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Ryan!

April 25, 2024

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Employee Rating

Very professional, quick service in a comfortable environment. Kind service members willing to go the extra mile. More

by chuka.qrt1
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Recommend Dealer
Yes
Apr 29, 2024

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively!

April 22, 2024

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A good and fast experience. Courteous and helpful. Clear explanation of my service and economical More

by leak113051
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Recommend Dealer
Yes
Apr 24, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us!

April 19, 2024

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I'm very happy with this dealership. The service is excellent. I'm not understanding what happened with the recall about the passengers airbag, but I hope it does get resolved More

by renae.melton
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Recommend Dealer
Yes
Apr 19, 2024

Jerry's Toyota responded

Thank you for providing a positive review on your experience with us! If you would like more information on the airbag recall, please reach out to our Service Lane Manager Yolanda Daughtry at ydaughtry@jerrysautogroup.com or call 410-661-5700.

February 22, 2024

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Employee Rating

Had 2pm appointment. .arrived before 2 pm on time, was a long line in service area, the person who came out to confirm appointment name Ryan ask if I had appt I replied ye More

by Patches0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Morton

Feb 24, 2024

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize your visit was a Less than stellar one and will provide your review to our management team for their attention. If you would like to discuss your experience further, please email our Service Director at jmontoya@jerrysautogroup.com or call 410-661-5700.

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