Ryan Buck

The sales department was easy to work with. I did not like the service advisor. The service manager was good too. I was given a warranty that didn’t cover the things that broke on the car, but I did not like the service advisor. The service manager was good too. I was given a warranty that didn’t cover the things that broke on the car, but the finance guy, Ryan, agreed to pay for the labor if I paid for the part. I ended up just taking the vehicle and will fix it at home. The other service advisor I spoke with took my payment for the diagnosis fees. Not sure I’ll ever go back if I have to deal with the other woman. Overall, not the best experience but it could’ve been worse. More

by schultzdonaldl Verified Customer Verified Customer

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Problems with the vehicle not presented during sale, salesman made false promises of a second key but was not fulfilled. Two major problems include the rotors needing replacement, worn breaks, and trans salesman made false promises of a second key but was not fulfilled. Two major problems include the rotors needing replacement, worn breaks, and transmission issues during reverse and drive. They did have their maintenance take a look and they could not "recreate" the issue but it is still very apparent regardless of their lack of diagnosis. I've felt as though they have treated me as ignorant, thinking I'm uninformed of mechanics. I have voiced my concerns and have yet to get any response. My Google review reflects such treatment. More

by natosha Verified Customer Verified Customer

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Andrew is the best, he deserves a raise;) He also leads a hard working and caring team. hard working and caring team. More

by allison31 Verified Customer Verified Customer

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The work was done as expected and on time. No excuses, just efficiency. Well done. No excuses, just efficiency. Well done. More

by paulweg64 Verified Customer Verified Customer

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I didn’t speak to Ryan or any one in the service except for the woman who checked me in and out. She was very good. for the woman who checked me in and out. She was very good. More

by sue.horner2019 Verified Customer Verified Customer

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Brought my car back to have a repair finalized. Keys were not left in vehicle as requested. Called next morning and Ryan not only apologized but personally delivered my keys to me at work. That’s i Keys were not left in vehicle as requested. Called next morning and Ryan not only apologized but personally delivered my keys to me at work. That’s impressive! More

by mjcrego64 Verified Customer Verified Customer

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Nate was very helpful and stayed in communication with me through the entire process. He explained everything clearly and so I felt better about getting all of the work done there. through the entire process. He explained everything clearly and so I felt better about getting all of the work done there. More

by DFBSNYDER Verified Customer Verified Customer

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Excellent communication and commitment to fixing it correctly. Pleasant staff. No appointment needed is a big plus! correctly. Pleasant staff. No appointment needed is a big plus! More

by mjcrego64 Verified Customer Verified Customer

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Servicing my vehicle was delayed because of neglect to get it into a stall right away. After waiting for the completion of my vehicle's servicing I went out to the desk and found out that it had not been get it into a stall right away. After waiting for the completion of my vehicle's servicing I went out to the desk and found out that it had not been taken into a stall for servicing. Human error, tough we all make human errors. I was compensated and consoled by not having to pay for a major cost of the service. I was satisfied with that. More

by BJHUEHN45 Verified Customer Verified Customer

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People are friendly, helpful, and the service is great. thank you. satisfied customer thank you thank you. satisfied customer thank you More

by TEPIEW Verified Customer Verified Customer

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