Ryan Beyer

If 0 stars could be given I would. The car buying process was okay - per se, however, that sales person is no longer working for the dealership. The real issues came when they gave us The car buying process was okay - per se, however, that sales person is no longer working for the dealership. The real issues came when they gave us the wrong title paperwork and information for a car we did NOT purchase. They recognized their mistake partially when I was called back to their office a week later for updated paperwork - but no updated title paperwork and we had already registered our vehicle and purchased plates. So 2 years later we are thinking about trading in the vehicle and we notice we do not have a title. I was also made aware that my plates were expired but I had received no paperwork from the DMV reminding of the need to renew. This was because they were not appropriately registered!!!!!! I brought it to the dealerships attention and was initially presented with meeting with AJ in finance. He completely disregarded our need for attention to this important issue and was too focused on his sale he was in the middle of and waiting on something - essentially telling us we would need to leave when he received whatever it was he was waiting on for the sale. He took the paperwork and said he would work on it and sent us on our way. At the beginning of April we got new paperwork together and signed to be sent off to the Department of Motor Vehicles. I heard back on May 27th that my title had arrived and we made plans for them to deliver my title that day to my house. I did not receive it and inquired a couple days later to which I was told that they actually had not received it. It was now June 17th and I contacted the DMV inquiring about my title to which I was told that the DMV mailed it on the 16th of May and Suntrup should have it by now. I messaged them inquiring about my title and was ignored. The next morning at 7am UPS rings my doorbell delivering my title. I continue to be ignored about plates and any compensation for this nightmare. I would have never purchased from here if I knew what a nightmare situation this would be. Oh, and don't even try to talk to anyone else at the dealership because they do not communicate and can't give you any answers if the main contact is not present. An absolute nightmare. I was going to trade my vehicle 6 months ago, but now, the miles and wear and tear are going to be too much thanks to this mishap from this dealership. If you look at the reviews carefully, you will see I am not the only person with a title issue!! Beware! More

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By far the best experience I’ve ever had purchasing a vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! vehicle! Kai was an amazing guy, I couldn’t recommend him enough. Guy in finance was great as well. Very helpful and down to earth people! More

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Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I ha down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true! More

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Brandon Bolle made buying my 2024 Volkswagen Jetta a breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman. breeze I would recommend the dealership to anyone looking to buy a new vehicle. Brandon Bolle and Blaze are top-notch salesman. More

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Unfriendly,rude,they tricked me, uncooperative, disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't disrespectful, unprofessional, I didn't have what I paid for. Shame on all Suntrup Volkswagen,St.Louis dealership. Do your self a favor and don't buy at this place. More

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Brandon made my car buying experience seamless. Brandon was not pushy; he was knowledgeable, had a pleasant demeanor, and did not hesitate to negotiate the best deal on my behalf. Brandon's manag Brandon was not pushy; he was knowledgeable, had a pleasant demeanor, and did not hesitate to negotiate the best deal on my behalf. Brandon's manager, Ryan Beyer, was also extremely helpful as he was fair and ensured I was completely satisfied with the car I purchased. Ask for Brandon and Ryan if you're in the market for a car; they'll take good care of you! Sincerely, Anisa B. More

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I would strongly recommend Suntrup VW dealership to everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is grea everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is great. The management team from Beau and Ryan was great to talk with and they always are. The service department are all wonderful. More

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We knew what we wanted, walked in, told them what we wanted, they gave it to us. They answered all of our questions and that’s it. I absolutely hate buying cars, but this was the best experience one can wanted, they gave it to us. They answered all of our questions and that’s it. I absolutely hate buying cars, but this was the best experience one can have. It was fast and no nonsense, that is all I ever want. 10 out of 10, highly recommend. More

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Blaze is friendly and helpful ever time I see him. His laid back approach is non pressuring buying experience makes it wonderful. His laid back approach is non pressuring buying experience makes it wonderful. More

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Best car buying experience each and every time. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Everything from the sales floor to the finance office was a breeze. Blaze is an incredible salesman and ensures immaculate customer service and care. Beau, Todd, and Ryan in the sales office have a great team and will make sure you’re a satisfied customer. Thanks Suntrup! More

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