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Ryan Baker
Ryan Baker at Rizza Cadillac Buick GMC
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Ryan Baker

Sales Associate

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
8 Reviews
4.2

8 Reviews

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8 Reviews of Ryan Baker

March 01, 2024

Dealership Rating
Employee Rating

they do not honor dealer incentives and discounts, finance person is shady and manipulative...service department is excellent,,, More

by GARDLEY344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bert Dutcher, Becky Aboswielem, Brian James

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Mar 04, 2024

Rizza Cadillac Buick GMC responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 25, 2023

Dealership Rating
Employee Rating

Ryan is an amazing salesman, our family was very impressed with his knowledge and patience. I would highly recommend! More

by kerryschalkle46327
Recommend Dealer
Yes
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Aug 28, 2023

Rizza Cadillac Buick GMC responded

Congratulations on your new vehicle, Kerry. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

July 28, 2023

Dealership Rating
Employee Rating

Dealership could have been better at the overall transaction with the price of both my trade in as well as the purchase price of the vehicle purchased. More

by DMTB54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jul 31, 2023

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 11, 2023

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Employee Rating

Beautiful dealership appearance wise. Staff certifying the vehicle failed to be complete in their inspection process leaving the tire monitor reading only three of the four tire pressure More

by Ghary67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian James

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Jul 13, 2023

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2023

Dealership Rating
Employee Rating

Never heard of this dealership before find it annoying that you keep texting this number More

by MAURO_90M
Recommend Dealer
No
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Jun 05, 2023

Rizza Cadillac Buick GMC responded

I acknowledge your review and am currently looking into the events you’ve detailed. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 07, 2023

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Employee Rating

You guys were great, bringing the car to me was the best. Again thanks much More

by fancyhuh55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christen Dargan , Jason Barclay

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Apr 13, 2023

Rizza Cadillac Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Rizza Cadillac Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2023

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Employee Rating

They were great and very accommodating. It was the best dealership I have ever dealt with. More

by JAS.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, Brian James , Mike Lorenzo

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Mar 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 22, 2023

Dealership Rating
Employee Rating

It was a friendly environment, bright showroom and I had a very knowledgeable and professional salesman, Ryan Baker. More

by MSVINAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Sommerfeld, Melizza Contreras , Mike Lorenzo

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Mar 23, 2023

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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