Ryan Alves

I’ve had Honda , ford but man Nissan is the way! Especially getting your maintenance done at brockton Nissan 24!!! They were super helpful and awesome my guy Brandon was the best such a nice guy def Especially getting your maintenance done at brockton Nissan 24!!! They were super helpful and awesome my guy Brandon was the best such a nice guy definitely will continue to come here all love More

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I have had it with this dealership! I bought a Nissan, Altima 2015, in February 2016. This car is 4 years old. I had a breakdown with the car less than a year ago and transmission broke down. Both the dea Altima 2015, in February 2016. This car is 4 years old. I had a breakdown with the car less than a year ago and transmission broke down. Both the dealership and corporate office gave me a difficult time and stress regarding this matter. Until they finally agreed to pay a portion as “due deligence”. A few months ago I brought my car back into the dealership and was presented with the fact that the car had a computer issue and needed a new system, which cost some money to replace. Just now recently, the car gets brought back in to the dealership and they diagnose it with a transmission problem (less than a year later). The dealership reports for me to call and file a claim with corporate and so I did. The car was left at the dealership for about a week, with no offer of a rental. Playing phone tag with the corporate manager to give me a call back was about six days. I finally spoke to the corporate manager today, who reports that due to the last transmission courtesy they are not willing to pay for the transmission due to the fact that it’s been 12 months and out of warranty. It has not been 12 months, and I don’t care if it’s out of warranty! So who oversees the parts that the dealership puts in?! Your telling me that a car that just had a new transmission put in less than a year ago, needs a new transmission? That is absolutely ridiculous. I asked to speak to the corporate manger’s supervisor and he apparently is the top person to speak to. His direction was that unfortunately he doesn’t specialize in the labor of the job. But that they rely on the dealership to do the job correctly. What if the dealership didn’t do the job correctly? “Unfortunately due to out of warranty nothing they can do, and that I should contact the dealership”. Terrible, terrible dealership and customer service!!!! I’ve had a recall on this xxxxty car since the week I bought it 2016. Since the corporate and dealership have failed me for the third time, I will make my voice heard. More

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Service department time wasting First of all , I have been owning couple new Nissan car.this service department is worst ever on wasting your time and not fixing your problem.worst c First of all , I have been owning couple new Nissan car.this service department is worst ever on wasting your time and not fixing your problem.worst costumer service in my all entire life More

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Very happy with car buying process I got a Honda CRV and I was quite happy with the entire process. The customer service exceeded my expectations as everyone in the building had a smil I got a Honda CRV and I was quite happy with the entire process. The customer service exceeded my expectations as everyone in the building had a smile on. We were pleasantly greeted by Manny, who escorted to our Maurice who again was patient and willing to answer all questions. I also happy with the product/SUV I received this far. I strongly recommend these folks. Their accountant was also lovely. More

by LADONNALAPANTHA16 Verified Customer Verified Customer

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service Amazing service from the moment I walked in. I was greeted at my car and was explained to every step of the process. Would definitely recommend Ryan a Amazing service from the moment I walked in. I was greeted at my car and was explained to every step of the process. Would definitely recommend Ryan alves. More

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Wonderful service Wonderful and fast service. They are very effiicient and kept me updated through out my entire service, i will definitely come back and reccommend the Wonderful and fast service. They are very effiicient and kept me updated through out my entire service, i will definitely come back and reccommend them to everone More

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service Ryan had great customer service and i look forward in going back to you guys again , i was very satisfied with the service I received. Ryan had great customer service and i look forward in going back to you guys again , i was very satisfied with the service I received. More

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Customer service I was very pleased with the service I received while being attended to at this establishment. I highly recommended this employee he was very informati I was very pleased with the service I received while being attended to at this establishment. I highly recommended this employee he was very informative and helpful. More

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Customer service Great customers service. He answer all my questions about my car, and he helped me with all the features of my car. I recommend this dealer and him to Great customers service. He answer all my questions about my car, and he helped me with all the features of my car. I recommend this dealer and him to everybody. More

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Great service I was looking for a new car and I received the best service ever in Brockton. Great people and great service. The best in town. # 1 I was looking for a new car and I received the best service ever in Brockton. Great people and great service. The best in town. # 1 More

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