Ruth Ham

My first contact with Akron-Canton Lexus was through their website. Within an hour of inquiring about a car that another Lexus dealership told me would have a wait time of 6 to 8 months, I received a ca their website. Within an hour of inquiring about a car that another Lexus dealership told me would have a wait time of 6 to 8 months, I received a call from Yoko Tsutsui offering to provide any help she could with locating the car I wanted. From that point all the way through the day we actually drove the car home (less than 2 months later) Yoko was an incrediblely professional, friendly and extremely helpful salesperson that ultimately ended up becoming a friend to my family. Her quick responses to all my calls, text messages and emails never left my wife and I wondering what to do next. When the day had come to take the car home, my wife and I were very warmly greeted by Yoko and the entire service area for an unforgettable unveiling of our new car. Yoko introduced us to the service department so we knew who to contact and who our scheduled maintenance would be handled by. Yoko Tsutsui was invaluable through this pricess. I have purchased many vehicles from different dealerships, but this is my first with Yoko at Akron - Canton Lexus and will certainly not be the last. More

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This was absolutely one of the best experiences or the best experience I ever had purchasing a vehicle. Everybody was top-notch. I felt like a billionaire in there. It was loved on thanks for everything. best experience I ever had purchasing a vehicle. Everybody was top-notch. I felt like a billionaire in there. It was loved on thanks for everything. More

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It was everything I was looking for . Yoko was hilarious and made the buying process easy. Ruth got me the best possible deal. Yoko was hilarious and made the buying process easy. Ruth got me the best possible deal. More

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My experience with Lexus of Akron/Canton and Shelley T. couldn’t have been better. I love my new car! couldn’t have been better. I love my new car! More

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Mike did a very good job the the challenge of finding the needle in the hay stack. Good to work with all around. Very nice process. needle in the hay stack. Good to work with all around. Very nice process. More

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We had a great experience purchasing our second Lexus from Kari at Lexus of Akron. Kari is very professional and has a great depth of knowledge about Lexus vehicles and all of the features and how to ope from Kari at Lexus of Akron. Kari is very professional and has a great depth of knowledge about Lexus vehicles and all of the features and how to operate them! More

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Very friendly, informative, and transparent. An open, non pressure environment with great people. Made a decision very easy. An open, non pressure environment with great people. Made a decision very easy. More

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I had an outstanding experience working with Mark at Lexus of Akron-Canton. From the moment I walked in, Mark made me feel comfortable and never pressured me into making a decision. He took the time to Lexus of Akron-Canton. From the moment I walked in, Mark made me feel comfortable and never pressured me into making a decision. He took the time to understand what I was looking for, answered all my questions honestly, and was incredibly knowledgeable about the different models. He guided me through the test drive, financing options, and paperwork with patience and professionalism. In the end, I drove away in a car I love and felt confident in my purchase. I highly recommend Mark to anyone looking for a hassle-free car-buying experience. He’s one of the best in the business! More

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This is my second Lexus from this dealership. There is a reason I came back to the great service and professionalism of Lexus of Akron There is a reason I came back to the great service and professionalism of Lexus of Akron More

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Excellent customer service. The car looked impeccable. All necessary purchasing documents were ready. The buying experience was seamless. Thank you! The car looked impeccable. All necessary purchasing documents were ready. The buying experience was seamless. Thank you! More

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