Rusty Wallis
Rusty Wallis at Rusty Wallis Honda
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Rusty Wallis

Owner

Rusty Wallis Honda

12277 Shiloh Rd
Dallas, TX 75228

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4.4
137 Reviews
4.4

137 Reviews

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137 Reviews of Rusty Wallis

March 28, 2025

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Employee Rating

Good customer service and people. Extremely satisfied with the service i received. Will go again in the future. More

by DENNISMATHEW008
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Rusty Wallis Honda responded

Dennismathew008, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

March 25, 2025

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Employee Rating

Rusty Wallis Honda has been my dealership of choice for over six years and no other dealership can rate with the excellent customer service that I have received from them. All of the workers have been so h More

by BEA13MOHL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Rusty Wallis Honda responded

Hi Bea13mohl, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! Until the next time we meet, take care!

March 24, 2025

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Service advisor initially said recall work would take about one hour. After waiting about 90 minutes, I was told work could take up to two hours. More

by JCTHOMASTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Rusty Wallis Honda responded

Hi Jcthomastx, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (214) 348-7500 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 21, 2025

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Employee Rating

Car service was quick and easy. Comfortable waiting area. Nica e snack and drink bar while waiting. Thanks for the car wash after the exhaust check. More

by JJ75228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Rusty Wallis Honda responded

Hi Jj75228, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 30, 2025

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Very good service, good clean facilities,good customer support. Satisfaction of service very high.They give me good deal. More

by gpatel317
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia, Jesse Baez, Ondra Calvert , Tevin smith

Feb 04, 2025

Rusty Wallis Honda responded

Gpatel317, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We look forward to your next visit! Take care!

January 30, 2025

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They were attentive, considerate, and professional. I appreciate being dropped off at my work while they worked on my car.. More

by INFO@TOPMAK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Rusty Wallis Honda responded

Info@topmak.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2025

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Very easy to work with, knowledgeable, and friendly service. They got me in and my vehicle back within a day. More

by AMBER_ROBISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Rusty Wallis Honda responded

Amber_robison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2025

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Employee Rating

Technician who changed the oil forgot to put oil mileage/ date replacement sticker on the windshield More

by SBWHITE1950
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Williams

Jan 10, 2025

Rusty Wallis Honda responded

Sbwhite1950, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 08, 2025

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Employee Rating

Great service and quickly done. I appreciate their knowledge and honesty very much. Will always bring my car to Rusty Wallis! More

by AEBANANA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Rusty Wallis Honda responded

Aebanana4, we really appreciate your feedback! We look forward to your next visit! Take care!

January 01, 2025

Dealership Rating
Employee Rating

This was my second experience having my car serviced for regular maintenance. First time was awesome. This second time the service advisor was a little unorganized it seemed but they may have been short h More

by LNBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Rusty Wallis Honda responded

Hello Lnboyd, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

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