Rusty Wallis
Rusty Wallis at Rusty Wallis Honda
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Rusty Wallis

Owner

Rusty Wallis Honda

12277 Shiloh Rd
Dallas, TX 75228

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4.4
131 Reviews
4.4

131 Reviews

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131 Reviews of Rusty Wallis

January 25, 2025

Dealership Rating
Employee Rating

Very easy to work with, knowledgeable, and friendly service. They got me in and my vehicle back within a day. More

by AMBER_ROBISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Rusty Wallis Honda responded

Amber_robison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2025

Dealership Rating
Employee Rating

Technician who changed the oil forgot to put oil mileage/ date replacement sticker on the windshield More

by SBWHITE1950
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Williams

Jan 10, 2025

Rusty Wallis Honda responded

Sbwhite1950, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 08, 2025

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Great service and quickly done. I appreciate their knowledge and honesty very much. Will always bring my car to Rusty Wallis! More

by AEBANANA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Rusty Wallis Honda responded

Aebanana4, we really appreciate your feedback! We look forward to your next visit! Take care!

January 01, 2025

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This was my second experience having my car serviced for regular maintenance. First time was awesome. This second time the service advisor was a little unorganized it seemed but they may have been short h More

by LNBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Rusty Wallis Honda responded

Hello Lnboyd, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

December 31, 2024

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Employee Rating

Excellent service! Manny Garcia and Carlos Gomez provided outstanding customer service! Thank you Rusty Wallis! More

by Cynthia.Gracia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia, Ondra Calvert, Carlos Gomez , Jon assisted with signing my paperwork.

Jan 04, 2025

Rusty Wallis Honda responded

Cynthia.gracia, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 11, 2024

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Good job and custemer service nice, very fast work. Thank you. Good experience, at honda. More

by LOURDESMUNOZ2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Rusty Wallis Honda responded

Lourdesmunoz2, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 09, 2024

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Employee Rating

This is for the Service Department. I paid for a tire rotation, but they didn't perform the service. They are ok to use, but just need to watch them like a hawk. More

by pekkle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo

Dec 12, 2024

Rusty Wallis Honda responded

Pekkle88, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (214) 348-7500 at your earliest convenience to discuss how we can turn your experience into a positive one.

Dec 12, 2024

pekkle88 responded

Hello, I tried calling (214) 348-7500 and proceeded thru the auto-attendant prompts. The gentleman I spoke to attempted to transfer me to the service department manager. I got a voicemail message saying the mailbox is full.

December 02, 2024

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Employee Rating

everytime i visit for car service i get the upmost care and service that’s available More

by Greenandrea318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Collier Sr, Ondra Calvert , julian i. service

Dec 04, 2024

Rusty Wallis Honda responded

Hi Greenandrea318, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Thank you, and have a fantastic day!

November 18, 2024

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Employee Rating

I have been going to Rusty Wallis for years to get my car maintenance. I went to get an oil change. because I had some coupons that I received right in time. My concern is everytime I go, there is a new rece More

by Lindsey.shamica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 17, 2024

Dealership Rating
Employee Rating

Muy bien estoy satisfecha con la atencion prestada fue rápido y eficiente tuve información de lo necesario gracias More

by LETICIAMEZA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Rusty Wallis Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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