Rusty Tapang
Rusty Tapang at Yates Buick GMC INC.

Rusty Tapang

Marketing Director

Yates Buick GMC INC.

13845 W Test Dr
Goodyear, AZ 85338

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5 Reviews
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5 Reviews

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5 Reviews of Rusty Tapang

July 11, 2026

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Employee Rating

Bar area call March 2026 not even less than a month. It broke down needs a new motor. extended warranty that was sold to me is not valid because the car was modified and the dealer knew that and still More

by Cillaatapia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Yates, Whitney Yates Woods , Dale Whittington

Jul 12, 2026

Yates Buick GMC INC. responded

Thank you for sharing your feedback. We understand how important it is for customers to feel confident in their vehicle purchase and have clarity regarding warranty coverage. Your comments regarding your Dodge Charger, the warranty concerns, and your communication with our team help the staff at Yates Buick GMC review the details you shared. Please contact us directly so we can discuss your concerns and better understand the circumstances surrounding your purchase. We are committed to providing clear information about vehicle options and warranty coverage while maintaining open communication with our customers. Sincerely, The Yates Customer Care Team

Jul 12, 2026

Cillaatapia responded

Im sorry I’ve tried to contact your dealer after i was told to take my vehicle off your lot or it will get tow, but Whittany the owner directed everyone to hang up on me when I call to try to resolve this issue. The receptionist also said she was informed to not take my calls from the owner at Yates.

March 12, 2025

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if I can give a lower review i would sales guy Julio showed me a car said it was available went on a Sunday afternoon said his mechanic would look at it Monday and when it was ready to test drive he wou More

by gabe1035
Recommend Dealer
No

Other Employees Tagged: Tyler Yates, Whitney Yates Woods , Julio

Mar 16, 2025

Yates Buick GMC INC. responded

Thank you for sharing your experience with us, Gabe. We understand your frustration regarding the situation with the vehicle you were interested in. At Yates Buick GMC, we strive for clear communication and transparency in our sales process. We appreciate your feedback and encourage you to reach out to us directly so we can address your concerns further. We value your input and hope to have the opportunity to serve you better in the future. Sincerely, The Yates Customer Care Team

August 20, 2024

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Employee Rating

Zero stars for me. At this point I'm soon tired if dealing with this dealership. I don't recommend this place to any. We had nothing but problems with our "Lemon" car More

by Jh949064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 24, 2024

Yates Buick GMC INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 16, 2024

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Employee Rating

Nothing but headaches with this dealership. They love to play stupid games when it comes to hidden fees, warranties and add ons. The sales guy will say something and the finance manager will sa More

by KGB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Finance manager

Jun 20, 2024

Yates Buick GMC INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 21, 2021

Dealership Rating
Employee Rating

My wife and I just bought a used truck from Yates. The sales team couldn't have been more helpful. We are thrilled. Thank you! More

by Hldnbmr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beannyth and Mark

May 26, 2021

Yates Buick GMC INC. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Yates Customer Care Team

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