

197 Reviews
Write a Review197 Reviews of Rusty Russell
June 28, 2025
Rusty was amazing and I am very happy with my experience with him and I LOVE my new car! with him and I LOVE my new car! More
Other Employees Tagged: Quinn Owens
June 17, 2025
Start to finish, this was a great experience. Dominic, the salesman was courteous and professional, as were the others concluding this deal. I'm happy with my new vehicle and would recommend any Dominic, the salesman was courteous and professional, as were the others concluding this deal. I'm happy with my new vehicle and would recommend anyone use the Crain team for your new or used vehicle. 👍 More
Other Employees Tagged: Christopher Tye, Alicia Trice, Lamar Taylor, STEVEN ROWELL, HEATHER WALKER , Dominic
June 14, 2025
Absolute best experience! Andy was extremely knowledgeable about the vehicles and buying process! My husband and I are pleased with our purchase and the overall experience pro Andy was extremely knowledgeable about the vehicles and buying process! My husband and I are pleased with our purchase and the overall experience provided by Crain Kia and their staff!!! More
Other Employees Tagged: Marketing Team, Quinn Owens, ANDREW PECK
May 31, 2025
Rusty made our purchase so easy! Would highly recommend him to my family and friends. This was our daughter’s first time to purchase a vehicle, and afterwards, she commented about ho Would highly recommend him to my family and friends. This was our daughter’s first time to purchase a vehicle, and afterwards, she commented about how the purchase was so much easier than she thought it would be. We got a great deal on a great car! More
Other Employees Tagged: Chad Smith, ANDREW PECK
May 10, 2025
Very thankful for Rusty and team at Crain Kia of Conway. They were extremely helpful! They were extremely helpful! More
Other Employees Tagged: Patrick Martin, Chad Smith
April 30, 2025
Timothy was great. My only complaint would be , my mirror was broken. I got the car in March 26th. Was told “we are ordering a new mirror , if u would still like the My only complaint would be , my mirror was broken. I got the car in March 26th. Was told “we are ordering a new mirror , if u would still like the car” .. I said yes I’ll take the car just call me when the mirror arrives. Here it is April 29th. I had to call about the mirror , and was told it is in we just haven’t picking it up yet. Will call you tomorrow. With how great they were on the purchasing part. I hate to complain, but I would have found a different car without body damage if I knew it would take so long to repair. More
Other Employees Tagged: Patrick Martin, Marketing Team, Micah Rhodes, Christopher Tye, Chad Smith, Lamar Taylor, STEVEN ROWELL, TIMOTHY REYNOLDS, ADAM TURNBULL
April 16, 2025
Quinn is the bomb when it come to finance. I have had the chance to work with him a few times. All excellent encounters. He was our finance guy for the first new KIA and then after a year or s I have had the chance to work with him a few times. All excellent encounters. He was our finance guy for the first new KIA and then after a year or so I called him back to refi my current loan. This time I was in the market for a new KIA again and also wanted my husband to trade his car as well. Quinn was able to get both deals to work for us on the vehicles we wanted from the start. The Conway Crain KIA team is by far the best sales and finance team ever!!! They will have my business always!! More
Other Employees Tagged: Quinn Owens, ANDREW PECK
March 29, 2025
Crain Kia of Conway and their sales team offered a sophisticated level of customer service! sophisticated level of customer service! More
Other Employees Tagged: ANDREW PECK
March 27, 2025
Great! I just bought a car & love it! Easy to work with! Just got my oil changed & Jaimie was awesome! I just bought a car & love it! Easy to work with! Just got my oil changed & Jaimie was awesome! More
Other Employees Tagged: Lesia Morrison, Micah Rhodes, Daniel Reed, Alicia Trice, Lamar Taylor, ANDREW PECK, STEVEN ROWELL, TIMOTHY REYNOLDS , Jeremie York
March 26, 2025
Rusty Russell was a very polite and courteous man. He let me tell him what I was looking for and found the perfect match He let me tell him what I was looking for and found the perfect match More
Other Employees Tagged: ANDREW MURRAY